Compare CustomerICare Live Chat and Chatra - Mar 2022
Compare Pricing
Shlomi Lavi / Mar 21, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - CustomerICare Live Chat or Chatra?
CustomerICare Live Chat is more expensive to implement (TCO) than Chatra, and Chatra is rated higher (90/100) than CustomerICare Live Chat (77/100). CustomerICare Live Chat offers users more features (4) than Chatra (0).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Customericare Vs. Chatra
Customericare: Customericare helps you connect with your customers through chat, audio or video directly on your website. Provide instant support will increase your clients satisfaction and will turn website visitors into long term customers. Our tool also allows you to monitor your traffic and send proactive chat invites to the most promising visitors. Liste...
Chatra: Chatra is made to increase online sales but in a friendly, helpful way. Just because software is designed for business doesn’t mean it has to be clunky and corporate. You can’t grab a coffee with every single potential customer, but we think that Chatra is the next best thing.
Who is more expensive? CustomerICare Live Chat or Chatra?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CustomerICare Live Chat and Chatra.
CustomerICare Live Chat price starts at $12 per license , On a scale between 1 to 10 CustomerICare Live Chat is rated 8, which is higher than the average cost of Chat software. Chatra price starts at $17 per agent/month , When comparing Chatra to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: CustomerICare Live Chat is more expensive than Chatra.
Which software includes more/better features?
We've compared CustomerICare Live Chat Vs. Chatra based on some of the most important and required Chat features.
CustomerICare Live Chat: CRM, eCommerce, Retail & POS, Retail.
Chatra: We are still working to collect the list of features for Chatra.
Target customer size
Customers of the software include small and medium businesses as well as large enterprises. and Chatra's target customer size include: Small, medium and large size businesses.
Compare specifications
CustomerICare Live Chat Specifications
| ITQlick Score: | 77/100 |
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| ITQlick Rating: |
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| Pricing: | 8/10 - high cost |
| Category: | Chat -> CustomerICare Live Chat review |
| Company: | Customericare |
| Pricing: | starts at $12 per license |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile |
| Links: | CustomerICare Live Chat review, CustomerICare Live Chat pricing, CustomerICare Live Chat alternatives |
Chatra Specifications
| ITQlick Score: | 90/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Chat -> Chatra review |
| Company: | Chatra |
| Pricing: | starts at $17 per agent/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | Chatra review, Chatra pricing, Chatra alternatives |
Compare features
CustomerICare Live Chat: 4 Features
Chatra: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.