Compare CustomerICare Live Chat and Epos Now - Mar 2022
Compare Pricing
Shlomi Lavi / Mar 09, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - CustomerICare Live Chat or Epos Now?
CustomerICare Live Chat is more expensive to implement (TCO) than Epos Now, and Epos Now is rated higher (95/100) than CustomerICare Live Chat (77/100). Both tools offer the same amount of features.
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Customericare Vs. Epos Now.com
Customericare: Customericare helps you connect with your customers through chat, audio or video directly on your website. Provide instant support will increase your clients satisfaction and will turn website visitors into long term customers. Our tool also allows you to monitor your traffic and send proactive chat invites to the most promising visitors. Liste...
Epos Now.com: Epos Now is the leader in cloud POS. We have helped over 30,000 businesses to grow, and have built our business on our reputation for exceptional customer service.Launched in 2011, Epos Now was founded on a belief that all businesses and entrepreneurs should be able to leverage the power of both cloud computing and modern technology to power their ...
Who is more expensive? CustomerICare Live Chat or Epos Now?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CustomerICare Live Chat and Epos Now.
CustomerICare Live Chat price starts at $12 per license , On a scale between 1 to 10 CustomerICare Live Chat is rated 8, which is higher than the average cost of Chat software. Epos Now price starts at $39 per user/month , When comparing Epos Now to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: CustomerICare Live Chat is more expensive than Epos Now.
Which software includes more/better features?
We've compared CustomerICare Live Chat Vs. Epos Now based on some of the most important and required Chat features.
CustomerICare Live Chat: CRM, eCommerce, Retail & POS, Retail.
Epos Now: Retail & POS, Point of sale, Inventory Management, Barcode Scanning.
Target customer size
Customers of the software include small and medium businesses as well as large enterprises. The typical customers using Epos Now are those in the small business category (10-200 employees), medium-sized (500 to 1,000) and larger enterprises in various market sectors in the industry of IT, data processing and hosting and other related services, particularly the field of retailing and POS.
Compare specifications
CustomerICare Live Chat Specifications
| ITQlick Score: | 77/100 |
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| ITQlick Rating: |
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| Pricing: | 8/10 - high cost |
| Category: | Chat -> CustomerICare Live Chat review |
| Company: | Customericare |
| Pricing: | starts at $12 per license |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile |
| Links: | CustomerICare Live Chat review, CustomerICare Live Chat pricing, CustomerICare Live Chat alternatives |
Epos Now Specifications
| ITQlick Score: | 95/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Retail & POS -> Epos Now review |
| Company: | Epos Now.com |
| Pricing: | starts at $39 per user/month |
| Typical customers: | Small businesses and start ups |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Epos Now review, Epos Now pricing, Epos Now alternatives |
Compare features
CustomerICare Live Chat: 4 Features
Epos Now: 4 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.