Compare CustomerICare Live Chat and Rezku - Mar 2022

Shlomi LaviShlomi Lavi / Mar 09, 2022

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Bottom Line: Which is Better - CustomerICare Live Chat or Rezku?

CustomerICare Live Chat is more expensive to implement (TCO) than Rezku, and Rezku is rated higher (96/100) than CustomerICare Live Chat (77/100). Rezku offers users more features (6) than CustomerICare Live Chat (4). There is a clear winner in this case and it is Rezku!

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Customericare Vs. Guest Innovations, Inc

Customericare: Customericare helps you connect with your customers through chat, audio or video directly on your website. Provide instant support will increase your clients satisfaction and will turn website visitors into long term customers. Our tool also allows you to monitor your traffic and send proactive chat invites to the most promising visitors. Liste...

Guest Innovations, Inc: Guest Innovations developed the first browser based FOH management system. Today, we are pioneering products that help restaurants run smoother, have better data, and improve operational efficiencies. Our specialty is helping very busy restaurants improve operations via technology to reduce cost and provide a more memorable guest experience. Workin...

Who is more expensive? CustomerICare Live Chat or Rezku POS Software?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CustomerICare Live Chat and Rezku POS Software.

CustomerICare Live Chat price starts at $12 per license , On a scale between 1 to 10 CustomerICare Live Chat is rated 8, which is higher than the average cost of Chat software. Rezku POS Software price starts at $99 per license , When comparing Rezku POS Software to its competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: CustomerICare Live Chat is more expensive than Rezku POS Software.

Which software includes more/better features?

We've compared CustomerICare Live Chat Vs. Rezku based on some of the most important and required Chat features.

CustomerICare Live Chat: CRM, eCommerce, Retail & POS, Retail.

Rezku POS Software: Sales Management, eCommerce, Employee Management, Inventory Management, Point of sale.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. and Rezku POS Software's target customer size include: Small businesses and start ups.



CustomerICare Live Chat

ITQlick rating
(4/5)

starts at $12 per license

CustomerICare Live Chat is a customer live chat solution for businesses of all sizes. It offers such capabilities as geo-tagging, customizable branding, visitor tagging, and others. The software was designed an...

Categories: Banking CRM, Casino CRM, Complaint Management, Customer Loyalty.

Rezku

ITQlick rating
(4.7/5)

starts at $99 per license

Rezku POS is a cloud-hosted iPad point of sale solution designed to serve all categories of restaurants and bars, and that can also be installed on-premise. The primary features of Rezku POS include staff manag...

Categories: Bakery POS, Food Delivery POS, iPad POS, POS for Bars, POS for Resturants.

Compare specifications

Compare features

CustomerICare Live Chat: 4 Features

CRM
eCommerce
Retail & POS
Retail

Rezku POS Software: 6 Features

Sales Management
eCommerce
Employee Management
Inventory Management
Point of sale
Barcode Scanning
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Customer...
ITQlick rating
4/5
Score
77/100
Pricing
8.6/10
License pricing
$12 per license
Functionality
29
Compare
Rezku
ITQlick rating
4.7/5
Score
96/100
Pricing
2/10
License pricing
$99 per license
Functionality
16
Review
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.