Compare CustomerICare Live Chat and Velaro Live Chat - Jul 2022

Shlomi LaviShlomi Lavi / Jul 06, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - CustomerICare Live Chat or Velaro Live Chat?

CustomerICare Live Chat is more expensive to implement (TCO) than Velaro Live Chat, and Velaro Live Chat is rated higher (82/100) than CustomerICare Live Chat (77/100). CustomerICare Live Chat offers users more features (4) than Velaro Live Chat (0).

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Customericare Vs. Velaro

Customericare: Customericare helps you connect with your customers through chat, audio or video directly on your website. Provide instant support will increase your clients satisfaction and will turn website visitors into long term customers. Our tool also allows you to monitor your traffic and send proactive chat invites to the most promising visitors. Liste...

Velaro: Velaro is a leading, award-winning vendor that works with big & small companies to provide packages for any budget, ensuring that clients get the best live chat experience possible! Each year, businesses spend $12 billion on technology that never gets implemented because they’re not provided with the necessary support. With more than twelve years ...

Who is more expensive? CustomerICare Live Chat or Velaro Live Chat?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CustomerICare Live Chat and Velaro Live Chat.

CustomerICare Live Chat price starts at $12 per license , On a scale between 1 to 10 CustomerICare Live Chat is rated 8, which is higher than the average cost of Chat software. Velaro Live Chat price starts at $64.95 per user/month , When comparing Velaro Live Chat to its competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: CustomerICare Live Chat is more expensive than Velaro Live Chat.

Which software includes more/better features?

We've compared CustomerICare Live Chat Vs. Velaro Live Chat based on some of the most important and required Chat features.

CustomerICare Live Chat: CRM, eCommerce, Retail & POS, Retail.

Velaro Live Chat: We are still working to collect the list of features for Velaro Live Chat.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. Customers of the software include businesses of all sizes and a diverse range of types.

CustomerICare Live Chat

ITQlick rating
(4/5)

starts at $12 per license

CustomerICare Live Chat is a customer live chat solution for businesses of all sizes. It offers such capabilities as geo-tagging, customizable branding, visitor tagging, and others. The software was designed an...

Categories: Banking CRM, Casino CRM, Complaint Management, Customer Loyalty.

Velaro Live Chat

ITQlick rating
(4.2/5)

starts at $64.95 per user/month

Velaro’s live chat software is a robust and completely customizable tool. With everything from location-based targeting to proactive invites to branding options, we make it easy to effectively promote your bran...

Categories: Data Analysis Tools, CRM, Chat, eCommerce.

Compare specifications

Compare features

CustomerICare Live Chat: 4 Features

CRM
eCommerce
Retail & POS
Retail

Velaro Live Chat: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Customer...
ITQlick rating
4/5
Score
77/100
Pricing
8.6/10
License pricing
$12 per license
Functionality
29
Compare
Velaro L...
ITQlick rating
4.2/5
Score
82/100
Pricing
3.8/10
License pricing
$64.95 per user/month
Functionality
4
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.