Shlomi Lavi /
Mar 22, 2022
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Bottom Line: Which is Better - CustomerICare Live Chat or WhosOn?
CustomerICare Live Chat is more expensive to implement (TCO) than WhosOn, and WhosOn is rated higher (90/100) than CustomerICare Live Chat (77/100). CustomerICare Live Chat offers users more features (4) than WhosOn (3).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Customericare Vs. Parker Software
Customericare: Customericare helps you connect with your customers through chat, audio or video directly on your website.
Provide instant support will increase your clients satisfaction and will turn website visitors into long term customers. Our tool also allows you to monitor your traffic and send proactive chat invites to the most promising visitors.
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Parker Software : Parker Software is a UK based independent software house. Established in 2003 we have offices in the USA and the UK. Parker Software develops innovative software aimed at companies that do business on the web.
Who is more expensive? CustomerICare Live Chat or WhosOn?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CustomerICare Live Chat and WhosOn.
CustomerICare Live Chat price starts at $12 per license , On a scale between 1 to 10 CustomerICare Live Chat is rated 8, which is higher than the average cost of Chat software. WhosOn price starts at $33 per user/month , When comparing WhosOn to its competitors, the software is rated 4 - lower than the average Chat software cost.
Bottom line: CustomerICare Live Chat is more expensive than WhosOn.
Which software includes more/better features?
We've compared CustomerICare Live Chat Vs. WhosOn based on some of the most important and required Chat features.
CustomerICare Live Chat: CRM, eCommerce, Retail & POS, Retail.
WhosOn: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Customers of the software include small and medium businesses as well as large enterprises. and WhosOn's target customer size include: Small, medium and large size businesses.