Shlomi Lavi /
Jun 20, 2022
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Bottom Line: Which is Better - CustomerLove or IBM Tealeaf?
CustomerLove is more expensive to implement (TCO) than IBM Tealeaf, and IBM Tealeaf is rated higher (83/100) than CustomerLove (62/100).
Looking for the right Reputation Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
CustomerLove Vs. IBM
CustomerLove: Our software helps businesses attract new customers and ensure current customers are happy. How? CustomerLove automates the process of collecting and promoting reviews from your happiest customers, while capturing negative customer feedback before it’s posted online. Reviews, feedback, testimonials, and customer satisfaction are all managed from on...
IBM: IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world, with more than 375,000 employees serving clients in 170 countries. IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, s...
Who is more expensive? CustomerLove or IBM Tealeaf?
The real total cost of ownership (TCO) of Reputation Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CustomerLove and IBM Tealeaf.
CustomerLove price starts at $49 per month , On a scale between 1 to 10 CustomerLove is rated 4, which is lower than the average cost of Reputation Management software. IBM Tealeaf price starts at $5,300 per year , When comparing IBM Tealeaf to its competitors, the software is rated 4 - lower than the average Reputation Management software cost.
Bottom line: CustomerLove cost is around the same cost of IBM Tealeaf.
Which software includes more/better features?
We've compared CustomerLove Vs. IBM Tealeaf based on some of the most important and required Reputation Management features.
CustomerLove: We are still working to collect the list of features for CustomerLove.
IBM Tealeaf: We are still working to collect the list of features for IBM Tealeaf.
Target customer size
CustomerLove's typical customers include: SMBs, and IBM Tealeaf's target customer size include: Small, medium and large size businesses.