Shlomi Lavi /
Mar 11, 2022
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Bottom Line: Which is Better - cxense or Enterprise Feedback?
Enterprise Feedback is more expensive to implement (TCO) than cxense, and Enterprise Feedback is rated higher (92/100) than cxense (53/100). Enterprise Feedback offers users more features (3) than cxense (0).
Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
cxense Vs. Verint
cxense: Cxense enables the world’s leading media, e-commerce and consumer brands to take control of their audience data to deliver more engaging and personalized user experiences. Businesses using Cxense’s advanced real-time analytics, data management (DMP), advertising, search and personalization technology gain more engaged users, increased digital reven...
Verint: ...
Who is more expensive? cxense or Enterprise Feedback Management?
The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for cxense and Enterprise Feedback Management.
cxense price starts at $499 per month , On a scale between 1 to 10 cxense is rated 6, which is similar to the average cost of Customer Experience Management software. Enterprise Feedback Management accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 cxense is rated 6, which is similar to the average cost of Customer Experience Management software.
Bottom line: cxense cost is around the same cost of Enterprise Feedback Management.
Which software includes more/better features?
We've compared cxense Vs. Enterprise Feedback based on some of the most important and required Customer Experience Management features.
cxense: We are still working to collect the list of features for cxense.
Enterprise Feedback Management: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
cxense's typical customers include: Small, medium and large size businesses, and Enterprise Feedback Management's target customer size include: Small, medium and large size businesses.