Shlomi Lavi /
Jul 18, 2022
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Bottom Line: Which is Better - cxense or FullStory?
cxense is more expensive to implement (TCO) than FullStory, and FullStory is rated higher (82/100) than cxense (53/100). FullStory offers users more features (3) than cxense (0). There is a clear winner in this case and it is FullStory!
Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
cxense Vs. FullStory
cxense: Cxense enables the world’s leading media, e-commerce and consumer brands to take control of their audience data to deliver more engaging and personalized user experiences. Businesses using Cxense’s advanced real-time analytics, data management (DMP), advertising, search and personalization technology gain more engaged users, increased digital reven...
FullStory: FullStory records and reproduces real user experiences on your site helping you support customers, boost conversions, and debug faster.
Who is more expensive? cxense or FullStory?
The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for cxense and FullStory.
cxense price starts at $499 per month , On a scale between 1 to 10 cxense is rated 6, which is similar to the average cost of Customer Experience Management software. FullStory price starts at $899 per license , When comparing FullStory to its competitors, the software is rated 2 - much lower than the average Customer Experience Management software cost.
Bottom line: cxense is more expensive than FullStory.
Which software includes more/better features?
We've compared cxense Vs. FullStory based on some of the most important and required Customer Experience Management features.
cxense: We are still working to collect the list of features for cxense.
FullStory: Dashboard, Data Analysis Tools, Data analysis.
Target customer size
cxense's typical customers include: Small, medium and large size businesses, and FullStory's target customer size include: Small, medium and large size businesses.