Compare cxense and FullStory - Jul 2022

Shlomi LaviShlomi Lavi / Jul 18, 2022

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Bottom Line: Which is Better - cxense or FullStory?

cxense is more expensive to implement (TCO) than FullStory, and FullStory is rated higher (82/100) than cxense (53/100). FullStory offers users more features (3) than cxense (0). There is a clear winner in this case and it is FullStory!

Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

cxense Vs. FullStory

cxense: Cxense enables the world’s leading media, e-commerce and consumer brands to take control of their audience data to deliver more engaging and personalized user experiences. Businesses using Cxense’s advanced real-time analytics, data management (DMP), advertising, search and personalization technology gain more engaged users, increased digital reven...

FullStory: FullStory records and reproduces real user experiences on your site helping you support customers, boost conversions, and debug faster.

Who is more expensive? cxense or FullStory?

The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for cxense and FullStory.

cxense price starts at $499 per month , On a scale between 1 to 10 cxense is rated 6, which is similar to the average cost of Customer Experience Management software. FullStory price starts at $899 per license , When comparing FullStory to its competitors, the software is rated 2 - much lower than the average Customer Experience Management software cost.

Bottom line: cxense is more expensive than FullStory.

Which software includes more/better features?

We've compared cxense Vs. FullStory based on some of the most important and required Customer Experience Management features.

cxense: We are still working to collect the list of features for cxense.

FullStory: Dashboard, Data Analysis Tools, Data analysis.

Target customer size

cxense's typical customers include: Small, medium and large size businesses, and FullStory's target customer size include: Small, medium and large size businesses.

cxense

ITQlick rating
(4.1/5)

starts at $499 per month

cxense is a trending cloud-based Marketing software, it is designed to support small, medium and large size business. cxense received a rating of 4.1 from ITQlick team. The software cost is considered average ...

Categories: Marketing, Conversion Rate Optimization, Email Marketing.

FullStory

ITQlick rating
(4.6/5)

starts at $899 per license

FullStory is a customer experience management software that helps businesses see their customers interactivity and reaction to their apps or sites. With the software custom and enterprise-level dashboards, user...

Categories: Data Analysis Tools, Dashboards & KPIs, Customer Management Module, Process analysis.

Compare specifications

Compare features

cxense: 0 Features

We are working to collect the list of features

FullStory: 3 Features

Dashboard
Data Analysis Tools
Data analysis
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
cxense
ITQlick rating
4.1/5
Score
53/100
Pricing
6/10
License pricing
$499 per month
Functionality
3
Review
Compare
FullStory
ITQlick rating
4.6/5
Score
82/100
Pricing
2.2/10
License pricing
$899 per license
Functionality
7
Enterpri...
ITQlick rating
3.2/5
Score
92/100
Pricing
7/10
License pricing
Pricing not available
Functionality
4
Pega CRM
ITQlick rating
3.8/5
Score
87/100
Pricing
4.8/10
License pricing
$90 per user/month
Functionality
4
Gainsight
ITQlick rating
4.3/5
Score
85/100
Pricing
5.4/10
License pricing
$2,500 per company/month
Functionality
12

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.