SysAid - Top Competitors (Feb 2022)

SysAid Review
ITQlick Score: 79/100
ITQlick Rating:
Pricing: 6/10 - average cost
Category: Help Desk -> SysAid review -> SysAid competitors
Ranking:Ranked 67 out of 210 Help Desk systems
Company: SysAid Technologies Ltd.
Pricing: starts at $1,211 per year
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: SysAid review, SysAid pricing guide
Shlomi LaviShlomi Lavi / updated: Feb 04, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

SysAid vs. Alternatives in 2023

The two main competitors of SysAid software include Cloud Management Suite and ANSA Patch Manager. Cloud Management Suite is a low-cost, cloud-hosted patch management software designed for small businesses, midsize and large enterprises while SysAid software is a low-cost, cloud-hosted service desk, help desk, and IT Service Management solution that also targets businesses of any size.

Both SysAid and Cloud Management Suite platforms can be deployed either through the cloud or on-premise solutions. While Cloud Management Suite supports Windows, Web-based, Linux, and Mac devices, SysAid software, on the other hand, can run on Windows, Linux, Web-based, Android, iPhone/iPad, and Mac.

ANSA Patch Manager software is a low-cost, on-premise patch & security management system that targets business of all scopes but in comparison, SysAid software is a low-cost, cloud-hosted service desk, help desk, and IT Service Management solution that also targets businesses of any size.

While ANSA Patch Manager is only offered through the on-premise platform, SysAid software, on the other hand, can be delivered through cloud-based and on-premise solutions. ANSA Patch Manager software is a software product by Autonomic Software but SysAid software is a product by SysAid Technologies.

SysAid alternatives - for small & large Business

Here are the top 4 alternatives to SysAid that are worth checking out: Freshdesk for SMBs, SolarWinds for large size business, Zendesk for growing companies, and Zoho Desk for low budget organizations.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
SysAid
ITQlick rating
4.3/5
Score
79/100
Pricing
6/10
License pricing
$1,211 per year
Functionality
22
Review
Best for SMBs
Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
Best for Enterprise
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Growing
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48
Free version
Zoho Des...
ITQlick rating
4.5/5
Score
92/100
Pricing
4/10
License pricing
$14 per agent/month
Functionality
3


Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.