Compare Dell KACE M300 and ManageEngine ServiceDesk Plus - Jan 2023

Shlomi LaviShlomi Lavi / Jan 26, 2023

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Bottom Line: Which is Better - Dell KACE M300 or ManageEngine ServiceDesk Plus?

ManageEngine ServiceDesk Plus is more expensive to implement (TCO) than Dell KACE M300, and Dell KACE M300 is rated higher (89/100) than ManageEngine ServiceDesk Plus (80/100). ManageEngine ServiceDesk Plus offers users more features (5) than Dell KACE M300 (3).

Looking for the right Fixed Asset Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Dell Vs. Zoho Corporation

Dell: Dell Inc. (formerly Dell Computer) is an American multinational computer technology corporation based in Round Rock, Texas, United States, that develops, sells, repairs and supports computers and related products and services. Bearing the name of its founder, Michael Dell, the company is one of the largest technological corporations in the world, e...

Zoho Corporation : Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? Dell KACE M300 or ManageEngine ServiceDesk Plus?

The real total cost of ownership (TCO) of Fixed Asset Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dell KACE M300 and ManageEngine ServiceDesk Plus.

Dell KACE M300 price starts at $50 per month , On a scale between 1 to 10 Dell KACE M300 is rated 4, which is lower than the average cost of Fixed Asset Management software. ManageEngine ServiceDesk Plus price starts at $10 per technician/month , When comparing ManageEngine ServiceDesk Plus to its competitors, the software is rated 6 - similar to the average Fixed Asset Management software cost.

Bottom line: ManageEngine ServiceDesk Plus is more expensive than Dell KACE M300.

Which software includes more/better features?

We've compared Dell KACE M300 Vs. ManageEngine ServiceDesk Plus based on some of the most important and required Fixed Asset Management features.

Dell KACE M300: Data Import/Export, Basic Reports, Online Customer Support.

ManageEngine ServiceDesk Plus: API, Financial reporting, Workflow Rules & Management, Data integration, Reporting & Analytics.

Target customer size

Dell KACE M300's typical customers include: Medium and large size businesses, and ManageEngine ServiceDesk Plus's target customer size include: Small, medium and large size businesses.

Dell KACE M300

ITQlick rating
(3.4/5)

starts at $50 per month

KACE is a cloud-based endpoint help desk, inventory & asset management, designed for small businesses solution. It is a comprehensive appliance-based help desk software solution that automates the repetitive ma...

Categories: Fixed Asset Management.

ManageEngine ServiceDesk Plus

ITQlick rating
(4.3/5)

starts at $10 per technician/month

ManageEngine ServiceDesk Plus is a growing cloud-based Asset management software, it is designed to support small, medium and large size business. ManageEngine ServiceDesk Plus received a rating of 4.3 from ITQ...

Categories: Fixed Asset Management, Banking CRM, Casino CRM, Customer Service, Customer Success.

Compare specifications

Compare features

Dell KACE M300: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

ManageEngine ServiceDesk Plus: 5 Features

API
Financial reporting
Workflow Rules & Management
Data integration
Reporting & Analytics
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Dell KAC...
ITQlick rating
3.4/5
Score
89/100
Pricing
4/10
License pricing
$50 per month
Functionality
4
Compare
ManageEn...
ITQlick rating
4.3/5
Score
80/100
Pricing
6/10
License pricing
$10 per technician/month
Functionality
24
CHEMATIX
ITQlick rating
4.3/5
Score
92/100
Pricing
5.4/10
License pricing
Pricing not available
Functionality
4
FlexNet ...
ITQlick rating
3.1/5
Score
83/100
Pricing
4.8/10
License pricing
$14,678 per license
Functionality
5
Horizon ...
ITQlick rating
3.1/5
Score
81/100
Pricing
5.8/10
License pricing
$79 per month
Functionality
5

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.