Compare Desk-com and Faveo HELPDESK - Jun 2022
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Bottom Line: Which is Better - Desk-com or Faveo HELPDESK?
Desk-com is more expensive to implement (TCO) than Faveo HELPDESK, and Desk-com is rated higher (90/100) than Faveo HELPDESK (83/100). Desk-com offers users more features (16) than Faveo HELPDESK (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. Ladybird Web Solution Pvt Ltd
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Ladybird Web Solution Pvt Ltd: Ladybird web Solution has been operational since May 2009 and has been providing complete web & internet marketing solutions to its clients ever since. We are focused on niche, unsophisticated customer friendly web development, digital marketing & Web hosting solutions. We promise to be a trustworthy partner for you with our conviction, swift appro...
Who is more expensive? Desk-com or Faveo HELPDESK?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Desk-com and Faveo HELPDESK.
Desk-com price starts at $25 per user/month , On a scale between 1 to 10 Desk-com is rated 2, which is much lower than the average cost of Help Desk software. Faveo HELPDESK price starts at $691 per license , When comparing Faveo HELPDESK to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Desk-com cost is around the same cost of Faveo HELPDESK.
Which software includes more/better features?
We've compared Desk-com Vs. Faveo HELPDESK based on some of the most important and required Help Desk features.
Desk-com: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Email Integration, Incident / Request Management, Knowledge Base/FAQ, Multi-Site Support, Reporting, Rules/Workflows, Self Service Portal, Service Level Agreements.
Faveo HELPDESK: We are still working to collect the list of features for Faveo HELPDESK.
Target customer size
Desk. and Faveo HELPDESK's target customer size include: Small businesses and start ups.
Faveo HELPDESK
starts at $691 per license
Faveo Helpdesk is an open-source web-based help desk software that assists agents in utilizing a search feature for tools and content and creating URLs visible on search engines.
Compare PricingCompare specifications
Desk-com Specifications
ITQlick Score: | 90/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> Desk-com review |
Company: | Salesforce.com |
Pricing: | starts at $25 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Desk-com review, Desk-com pricing, Desk-com alternatives |
Faveo HELPDESK Specifications
ITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> Faveo HELPDESK review |
Company: | Ladybird Web Solution Pvt Ltd |
Pricing: | starts at $691 per license |
Typical customers: | Small businesses and start ups |
Platforms: | Desktop |
Links: | Faveo HELPDESK review, Faveo HELPDESK pricing, Faveo HELPDESK alternatives |
Compare features
Desk-com: 16 Features
Faveo HELPDESK: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.