Shlomi Lavi /
Jun 10, 2022
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Bottom Line: Which is Better - Deskero or BOSS Support Central?
Deskero is more expensive to implement (TCO) than BOSS Support Central, and Deskero is rated higher (85/100) than BOSS Support Central (84/100).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
NABRA LTD Vs. BOSS - Business Oriented Software Solutions.
NABRA LTD: We believe that modern customer care can’t be achieved by simply answering requests. Real communication can’t be passive: you have to reach out, engage with people, get in touch with them.
We believe that customers won’t be content with a “nice” service: they want a great experience. They want to be able to share what they love about your brand,...
BOSS - Business Oriented Software Solutions.: Founded in 1991, BOSS Solutions is a U.S. Company providing innovative software solutions to meet the need of customers in service management. The company’s major product lines are BOSSDesk that provides IT Service Management on the Cloud, BOSS Support Central – that provides IT Service Management On-Premise, and BOSS811 a one call ticket managemen...
Who is more expensive? Deskero or BOSS Support Central?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Deskero and BOSS Support Central.
Deskero price starts at $9 per agent/month , On a scale between 1 to 10 Deskero is rated 2, which is much lower than the average cost of Help Desk software. BOSS Support Central price starts at $19 per user/month , When comparing BOSS Support Central to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Deskero cost is around the same cost of BOSS Support Central.
Which software includes more/better features?
We've compared Deskero Vs. BOSS Support Central based on some of the most important and required Help Desk features.
Deskero: We are still working to collect the list of features for Deskero.
BOSS Support Central: We are still working to collect the list of features for BOSS Support Central.
Target customer size
Deskero's typical customers include: Small, medium and large size businesses, Boss Support Central is ideal for small, medium, and large IT and Project Management Companies.