Shlomi Lavi /
Aug 06, 2022
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Bottom Line: Which is Better - Deskero or SherpaDesk?
SherpaDesk is more expensive to implement (TCO) than Deskero, and Deskero is rated higher (85/100) than SherpaDesk (81/100).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
NABRA LTD Vs. SherpaDesk
NABRA LTD: We believe that modern customer care can’t be achieved by simply answering requests. Real communication can’t be passive: you have to reach out, engage with people, get in touch with them.
We believe that customers won’t be content with a “nice” service: they want a great experience. They want to be able to share what they love about your brand,...
SherpaDesk: Built for small and mid-sized MSPs and IT service providers, SherpaDesk is a powerful and affordable customer management solution without the bloat of other PSA and business management software.
SherpaDesk integrates key customer services into one platform to improve business, not disrupt it. SherpaDesk is the perfect ready-to-use solution for a...
Who is more expensive? Deskero or SherpaDesk?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Deskero and SherpaDesk.
Deskero price starts at $9 per agent/month , On a scale between 1 to 10 Deskero is rated 2, which is much lower than the average cost of Help Desk software. SherpaDesk price starts at $39 per agent/month , When comparing SherpaDesk to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: SherpaDesk is more expensive than Deskero.
Which software includes more/better features?
We've compared Deskero Vs. SherpaDesk based on some of the most important and required Help Desk features.
Deskero: We are still working to collect the list of features for Deskero.
SherpaDesk: We are still working to collect the list of features for SherpaDesk.
Target customer size
Deskero's typical customers include: Small, medium and large size businesses, and SherpaDesk's target customer size include: SMBs.