Compare devContact and C2 ATOM - Oct 2022

Shlomi LaviShlomi Lavi / Oct 06, 2022

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Bottom Line: Which is Better - devContact or C2 ATOM?

C2 ATOM is more expensive to implement (TCO) than devContact, and devContact is rated higher (85/100) than C2 ATOM (80/100).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

devContact Vs. C2 Innovations

devContact: Cut down on your support tickets with a built-in help desk module comprising FAQs and Knowledge-base. Customers can perform keyword search to find solutions to their problems.

C2 Innovations: C2 Innovations, benefiting from a well-established credibility, promotes an international vision worldwide. Dynamic and highly productive, C2 Innovations offers its customers fully integrated service management, service desk, and service catalog solutions, ensuring the fastest implementation on the market. The company also became a leader in design...

Who is more expensive? devContact or C2 ATOM?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for devContact and C2 ATOM.

devContact price starts at $9.99 per month , On a scale between 1 to 10 devContact is rated 2, which is much lower than the average cost of Help Desk software. C2 ATOM price starts at $40 per user/month , When comparing C2 ATOM to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.

Bottom line: devContact cost is around the same cost of C2 ATOM.

Which software includes more/better features?

We've compared devContact Vs. C2 ATOM based on some of the most important and required Help Desk features.

devContact: We are still working to collect the list of features for devContact.

C2 ATOM: We are still working to collect the list of features for C2 ATOM.

Target customer size

devContact's typical customers include: Small businesses and start ups, Customers of the software include businesses of all sizes hailing from a variety of industries.



devContact

ITQlick rating
(4.8/5)

starts at $9.99 per month

devContact is a help desk software designed as an online solution to help handle user retention, feedbacks, bad reviews, and customer support problems.

Categories: Mobile, CRM, Banking CRM, Casino CRM.

C2 ATOM

ITQlick rating
(4.1/5)

starts at $40 per user/month

C2 ATOM is a service management solution for businesses of all sizes. It offers such capabilities as supply management, HR management, service desk management, contract management, and others. The softw...

Categories: Dashboards & KPIs, Construction Service Management, Casino CRM, Complaint Management, Customer Loyalty.

Compare specifications

Compare features

devContact: 0 Features

We are working to collect the list of features

C2 ATOM: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
devContact
ITQlick rating
4.8/5
Score
85/100
Pricing
2/10
License pricing
$9.99 per month
Functionality
11
Compare
C2 ATOM
ITQlick rating
4.1/5
Score
80/100
Pricing
2/10
License pricing
$40 per user/month
Functionality
18
Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.