starts at $9.99 per month
devContact is a help desk software designed as an online solution to help handle user retention, feedbacks, bad reviews, and customer support problems.
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Ivanti is more expensive to implement (TCO) than devContact, and devContact is rated higher (85/100) than Ivanti (77/100).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
devContact: Cut down on your support tickets with a built-in help desk module comprising FAQs and Knowledge-base. Customers can perform keyword search to find solutions to their problems.
HEAT Software USA Inc.: HEAT Software is leading the unification of Cloud Service Management (CSM) and Unified Endpoint Management (UEM). We empower IT, HR, Facilities, Customer Service and other enterprise functions to simplify and automate their business processes to improve service quality, while managing and securing endpoints to proactively detect and protect agains...
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for devContact and HEAT Software Solutions.
devContact price starts at $9.99 per month , On a scale between 1 to 10 devContact is rated 2, which is much lower than the average cost of Help Desk software. HEAT Software Solutions accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 devContact is rated 2, which is much lower than the average cost of Help Desk software.
Bottom line: HEAT Software Solutions is more expensive than devContact.
We've compared devContact Vs. Ivanti based on some of the most important and required Help Desk features.
devContact: We are still working to collect the list of features for devContact.
HEAT Software Solutions: We are still working to collect the list of features for HEAT Software Solutions.
devContact's typical customers include: Small businesses and start ups, The typical customers who benefit from using this software are those belonging to small to medium-sized business as well as large enterprises that make use of Voice over IP (VoIP) phone systems, hosting and related services, mainly in the field of IT service management and business process outsourcing.
starts at $9.99 per month
devContact is a help desk software designed as an online solution to help handle user retention, feedbacks, bad reviews, and customer support problems.
Compare Pricing
HEAT Software Solutions is a help desk solution that comes in three options which are cloud-based, mobile, and on-premise option. The solution helps businesses communicate with their customers and other people ...
Compare PricingITQlick Score: | 85/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> devContact review |
Company: | devContact |
Pricing: | starts at $9.99 per month |
Typical customers: | Small businesses and start ups |
Platforms: | Desktop, Mobile |
Links: | devContact review, devContact pricing, devContact alternatives |
ITQlick Score: | 77/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Help Desk -> Ivanti review |
Company: | HEAT Software USA Inc. |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Ivanti review, Ivanti pricing, Ivanti alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.