Compare devContact and Integria IMS - May 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - devContact or Integria IMS?

Integria IMS is more expensive to implement (TCO) than devContact, and Integria IMS is rated higher (89/100) than devContact (85/100).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

devContact Vs. Ártica Soluciones Tecnológicas

devContact: Cut down on your support tickets with a built-in help desk module comprising FAQs and Knowledge-base. Customers can perform keyword search to find solutions to their problems.

Ártica Soluciones Tecnológicas: We are a young and innovative Spanish company founded in 2005. We specialize in the development of products for high-performance system environments and support for IT processes. At Ártica ST we believe in innovation, and that is why we opt for our own solutions rather than integrating third-party solutions.

Who is more expensive? devContact or Integria IMS?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for devContact and Integria IMS.

devContact price starts at $9.99 per month , On a scale between 1 to 10 devContact is rated 2, which is much lower than the average cost of Help Desk software. Integria IMS price starts at $6,000 per year , When comparing Integria IMS to its competitors, the software is rated 4 - lower than the average Help Desk software cost.

Bottom line: Integria IMS is more expensive than devContact.

Which software includes more/better features?

We've compared devContact Vs. Integria IMS based on some of the most important and required Help Desk features.

devContact: We are still working to collect the list of features for devContact.

Integria IMS: We are still working to collect the list of features for Integria IMS.

Target customer size

devContact's typical customers include: Small businesses and start ups, and Integria IMS's target customer size include: Small, medium and large size businesses.