Compare DevTrack and Smartlook - Jun 2022

Shlomi LaviShlomi Lavi / Jun 21, 2022

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Bottom Line: Which is Better - DevTrack or Smartlook?

DevTrack is more expensive to implement (TCO) than Smartlook, DevTrack is rated higher (83/100) than Smartlook (76/100).

Looking for the right Bug Tracking solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How techexcel compares with Smartlook?

techexcel: TechExcel unifies the enterprise by bridging the gap between product development and service / support. This end-to-end environment empowers companies to optimize the relationship between these important organizations without sacrificing autonomy or business processes and provides a collaborative environment that significantly saves time and resour...

Smartlook: A simple recording tool that anyone can use. Slowly we started to learn that Smartlook would never be ideal for solopreneurs and small businesses. They simply cannot afford to have a dedicated analytics person.

Who's more expensive? DevTrack or Smartlook?

The real total cost of ownership (TCO) of Bug Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for DevTrack and Smartlook.

DevTrack price starts at $20 per user/month , on a scale between 1 to 10 DevTrack is rated 6, which is similar to the average cost of Bug Tracking software. Smartlook price starts at $39 per month , when comparing Smartlook to their competitors, the software is rated 4 - lower than the average Bug Tracking software cost.

Bottom line: DevTrack is more expensive than Smartlook.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared DevTrack Vs. Smartlook based on some of the most important and required Bug Tracking features. DevTrack: We are still working to collect the list of features for DevTrack. Smartlook: We are still working to collect the list of features for Smartlook.

Target customer size

The typical customers who benefit from using DevTrack are those belonging to small to medium-sized business as well as large enterprises mainly in the field of mobile and software application management. and Smartlook's target customer size include: SMBs.

DevTrack

ITQlick rating
(3.5/5)

starts at $20 per user/month

DevTrack can lead anyone to make better software applications. It allows users to work with multiple people, clients, projects and teams. One of the features that teams favor is task planning and resource throu...

Categories: Ticket Management, Bug Tracking, Press Releases, Workflow Management.

Smartlook

ITQlick rating
(4.7/5)

starts at $39 per month

SmartLook is a business intelligence toolset designed to help enterprises assess lead behavior. With a variety of tools, the software provides replays of users websites and apps, giving statistics on what conte...

Categories: Data analysis, Marketing Analytics, Mobile Marketing, Web analytics.

Compare specifications

Compare features

DevTrack: 0 Features

We are working to collect the list of features

Smartlook: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
DevTrack
ITQlick rating
3.5/5
Score
83/100
Pricing
6/10
License pricing
$20 per user/month
Functionality
6
Compare
Smartlook
ITQlick rating
4.7/5
Score
76/100
Pricing
4/10
License pricing
$39 per month
Functionality
4
test IO
ITQlick rating
4.8/5
Score
84/100
Pricing
10/10
License pricing
$2,000 per feature/month
Functionality
7
Bugzilla
ITQlick rating
4.2/5
Score
81/100
Pricing
3/10
License pricing
Pricing not available
Functionality
5
SpiraTeam
ITQlick rating
4.1/5
Score
79/100
Pricing
3.8/10
License pricing
$43.50 per user/month
Functionality
16
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.