Compare Dialer360 and Grasshopper - Jul 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Dialer360 or Grasshopper?

Grasshopper is more expensive to implement (TCO) than Dialer360, and Grasshopper is rated higher (85/100) than Dialer360 (82/100). Dialer360 offers users more features (5) than Grasshopper (3).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Dialer360 Vs. Grasshopper Inc.

Dialer360: Dialer360 is pioneer in providing Cloud call center software solution. With this technology you can get Predictive dialer with Built in Avatar, CRM and Web Phone, Voice and Sms broadcasting, Hosted Phone system, Voip. it's cost effective, easy to use , less time to understand and perfect solution for Inbound, Outbound and Blended call centers. You ...

Grasshopper Inc.: Founded by two entrepreneurs, Grasshopper has been making it easier to start and grow a small business since 2003. Back then, we started as just two guys with a dream and to date have served over 100,000 entrepreneurs (and we're still growing). The Grasshopper virtual phone system helps entrepreneurs sound more professional and stay connected fr...

Who is more expensive? Dialer360 or Grasshopper?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dialer360 and Grasshopper.

Dialer360 price starts at $100 per license , On a scale between 1 to 10 Dialer360 is rated 2, which is much lower than the average cost of Call Center software. Grasshopper price starts at $26 per month , When comparing Grasshopper to its competitors, the software is rated 4 - lower than the average Call Center software cost.

Bottom line: Grasshopper is more expensive than Dialer360.

Which software includes more/better features?

We've compared Dialer360 Vs. Grasshopper based on some of the most important and required Call Center features.

Dialer360: Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Call Center.

Grasshopper: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Dialer360's typical customers include: Small, medium and large size businesses, Mainly the software has been deployed in small and medium businesses, although it can also be used for large businesses in some cases.