Compare Dialer360 and HERO Hospitality PBX - Jul 2022

Shlomi LaviShlomi Lavi / Jul 15, 2022

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Bottom Line: Which is Better - Dialer360 or HERO Hospitality PBX?

HERO Hospitality PBX is more expensive to implement (TCO) than Dialer360, and HERO Hospitality PBX is rated higher (89/100) than Dialer360 (82/100). Dialer360 offers users more features (5) than HERO Hospitality PBX (0).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Dialer360 Vs. Dialexia

Dialer360: Dialer360 is pioneer in providing Cloud call center software solution. With this technology you can get Predictive dialer with Built in Avatar, CRM and Web Phone, Voice and Sms broadcasting, Hosted Phone system, Voip. it's cost effective, easy to use , less time to understand and perfect solution for Inbound, Outbound and Blended call centers. You ...

Dialexia: Dialexia is an award-winning global telecommunications software & services company specialized in the development of innovative PBX software & VoIP business solutions for corporations, small businesses, service providers & telephony resellers alike. The company also provides custom-built PBX applications to meet the needs of clients in specific sec...

Who is more expensive? Dialer360 or HERO Hospitality PBX?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dialer360 and HERO Hospitality PBX.

Dialer360 price starts at $100 per license , On a scale between 1 to 10 Dialer360 is rated 2, which is much lower than the average cost of Call Center software. HERO Hospitality PBX accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Dialer360 is rated 2, which is much lower than the average cost of Call Center software.

Bottom line: HERO Hospitality PBX is more expensive than Dialer360.

Which software includes more/better features?

We've compared Dialer360 Vs. HERO Hospitality PBX based on some of the most important and required Call Center features.

Dialer360: Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Call Center.

HERO Hospitality PBX: We are still working to collect the list of features for HERO Hospitality PBX.

Target customer size

Dialer360's typical customers include: Small, medium and large size businesses, and HERO Hospitality PBX's target customer size include: SMBs.

Dialer360

ITQlick rating
(5/5)

starts at $100 per license

Dialer360 is a call center software developed to help improve the productivity of agents and increase sales lead. The software has a predictive dialer system that automatically dials up customers with affordabl...

Categories: Communications, Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Monitoring.

HERO Hospitality PBX

ITQlick rating
(4.8/5)

HERO Hospitality software is a cloud-based hospitality PBX solution that primarily targets hotels and resorts, as well as other hospitality settings including government & military housing.

Categories: Communications, IVR, VoIP, Data integration, Contact management.

Compare specifications

Compare features

Dialer360: 5 Features

Blended Call Center
Inbound Call Center
IVR (Interactive Voice Response)
Outbound Call Center
Call Center

HERO Hospitality PBX: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Dialer360
ITQlick rating
5/5
Score
82/100
Pricing
2/10
License pricing
$100 per license
Functionality
15
Compare
HERO Hos...
ITQlick rating
4.8/5
Score
89/100
Pricing
5/10
License pricing
Pricing not available
Functionality
5
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.