Shlomi Lavi /
Jul 15, 2022
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Bottom Line: Which is Better - Dialer360 or HERO Hospitality PBX?
HERO Hospitality PBX is more expensive to implement (TCO) than Dialer360, and HERO Hospitality PBX is rated higher (89/100) than Dialer360 (82/100). Dialer360 offers users more features (5) than HERO Hospitality PBX (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Dialer360 Vs. Dialexia
Dialer360: Dialer360 is pioneer in providing Cloud call center software solution. With this technology you can get Predictive dialer with Built in Avatar, CRM and Web Phone, Voice and Sms broadcasting, Hosted Phone system, Voip. it's cost effective, easy to use , less time to understand and perfect solution for Inbound, Outbound and Blended call centers. You ...
Dialexia: Dialexia is an award-winning global telecommunications software & services company specialized in the development of innovative PBX software & VoIP business solutions for corporations, small businesses, service providers & telephony resellers alike. The company also provides custom-built PBX applications to meet the needs of clients in specific sec...
Who is more expensive? Dialer360 or HERO Hospitality PBX?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dialer360 and HERO Hospitality PBX.
Dialer360 price starts at $100 per license , On a scale between 1 to 10 Dialer360 is rated 2, which is much lower than the average cost of Call Center software. HERO Hospitality PBX accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Dialer360 is rated 2, which is much lower than the average cost of Call Center software.
Bottom line: HERO Hospitality PBX is more expensive than Dialer360.
Which software includes more/better features?
We've compared Dialer360 Vs. HERO Hospitality PBX based on some of the most important and required Call Center features.
Dialer360: Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Call Center.
HERO Hospitality PBX: We are still working to collect the list of features for HERO Hospitality PBX.
Target customer size
Dialer360's typical customers include: Small, medium and large size businesses, and HERO Hospitality PBX's target customer size include: SMBs.