Shlomi Lavi /
Jul 15, 2022
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Bottom Line: Which is Better - Dialer360 or Mailgun?
Mailgun is more expensive to implement (TCO) than Dialer360, and Mailgun is rated higher (84/100) than Dialer360 (82/100). Dialer360 offers users more features (5) than Mailgun (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Dialer360 Vs. Mailgun Technologies, Inc.
Dialer360: Dialer360 is pioneer in providing Cloud call center software solution. With this technology you can get Predictive dialer with Built in Avatar, CRM and Web Phone, Voice and Sms broadcasting, Hosted Phone system, Voip. it's cost effective, easy to use , less time to understand and perfect solution for Inbound, Outbound and Blended call centers. You ...
Mailgun Technologies, Inc.: Powerful APIs that enable you to send,
receive and track email effortlessly.Easy SMTP integration and a simple, RESTful API abstracts away the messy details of sending transactional or bulk email. Scale quickly, whether you need to send 10 or 10 million emails.
Who is more expensive? Dialer360 or Mailgun?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dialer360 and Mailgun.
Dialer360 price starts at $100 per license , On a scale between 1 to 10 Dialer360 is rated 2, which is much lower than the average cost of Call Center software. Mailgun price starts at $35 per month , When comparing Mailgun to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: Mailgun is more expensive than Dialer360.
Which software includes more/better features?
We've compared Dialer360 Vs. Mailgun based on some of the most important and required Call Center features.
Dialer360: Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Call Center.
Mailgun: We are still working to collect the list of features for Mailgun.
Target customer size
Dialer360's typical customers include: Small, medium and large size businesses, The typical users of Mailgun belongs to the small (with about 10 to 100 employees) and/or medium-sized (with about 100 to 1,000 employees) businesses and large enterprises that fully utilizes the benefits offered from the IT, web and data hosting and other related information services sector, main with the business communication and Voice over IP/VoIP.