Shlomi Lavi / Jul 15, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Nuance IVR is more expensive to implement (TCO) than Dialer360, and Nuance IVR is rated higher (92/100) than Dialer360 (82/100). Dialer360 offers users more features (5) than Nuance IVR (3).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Dialer360: Dialer360 is pioneer in providing Cloud call center software solution. With this technology you can get Predictive dialer with Built in Avatar, CRM and Web Phone, Voice and Sms broadcasting, Hosted Phone system, Voip. it's cost effective, easy to use , less time to understand and perfect solution for Inbound, Outbound and Blended call centers. You ...
Nuance: At Nuance, we’re the people who make voice work. We design and deliver intuitive technologies that help people live and work more intelligently. We provide the tools to inform, to connect, and to empower people to be more productive and creative. We give people more than just control over their communications. We give them command of their lives. ...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dialer360 and Nuance IVR.
Dialer360 price starts at $100 per license , On a scale between 1 to 10 Dialer360 is rated 2, which is much lower than the average cost of Call Center software. Nuance IVR accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Dialer360 is rated 2, which is much lower than the average cost of Call Center software.
Bottom line: Nuance IVR is more expensive than Dialer360.
We've compared Dialer360 Vs. Nuance IVR based on some of the most important and required Call Center features.
Dialer360: Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Call Center.
Nuance IVR: Data Import/Export, Basic Reports, Online Customer Support.
Dialer360's typical customers include: Small, medium and large size businesses, The software has mainly been designed for small and medium businesses with no restriction of industrial background.
starts at $100 per license
Dialer360 is a call center software developed to help improve the productivity of agents and increase sales lead. The software has a predictive dialer system that automatically dials up customers with affordabl...
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Nuance Interactive Voice Response (IVR) is cloud-based and on-premise customer engagement solution that is designed to help the user handle inbound telephone queries via enhanced human-like interactions.
Compare Pricing| ITQlick Score: | 82/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Call Center -> Dialer360 review |
| Company: | Dialer360 |
| Pricing: | starts at $100 per license |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Dialer360 review, Dialer360 pricing, Dialer360 alternatives |
| ITQlick Score: | 92/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | IVR -> Nuance IVR review |
| Company: | Nuance |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop |
| Links: | Nuance IVR review, Nuance IVR pricing, Nuance IVR alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.