Shlomi Lavi /
Jul 15, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Dialer360 or Saba?
Saba is more expensive to implement (TCO) than Dialer360, and Saba is rated higher (93/100) than Dialer360 (82/100). Saba offers users more features (6) than Dialer360 (5).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Dialer360 Vs. Saba Centra
Dialer360: Dialer360 is pioneer in providing Cloud call center software solution. With this technology you can get Predictive dialer with Built in Avatar, CRM and Web Phone, Voice and Sms broadcasting, Hosted Phone system, Voip. it's cost effective, easy to use , less time to understand and perfect solution for Inbound, Outbound and Blended call centers. You ...
Saba Centra: Saba (NASDAQ: SABA) enables organizations to transform the way they work by leveraging social networking capabilities and the ubiquity of mobile to empower an organization's most mission-critical assets - its people. The company provides a set of people-centric enterprise solutions to various businesses and industries worldwide. Saba delivers cloud...
Who is more expensive? Dialer360 or Saba?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dialer360 and Saba.
Dialer360 price starts at $100 per license , On a scale between 1 to 10 Dialer360 is rated 2, which is much lower than the average cost of Call Center software. Saba price starts at $19 per user/month , When comparing Saba to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Dialer360 cost is around the same cost of Saba.
Which software includes more/better features?
We've compared Dialer360 Vs. Saba based on some of the most important and required Call Center features.
Dialer360: Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Call Center.
Saba: LMS, Recruiting Management, Blended Learning, eLearning, Application Sharing.
Target customer size
Dialer360's typical customers include: Small, medium and large size businesses, Customers of the software hail from all major industries and form different walks of professional life.