Shlomi Lavi /
Dec 09, 2022
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Bottom Line: Which is Better - Dialer360 or TouchStar Dialler?
TouchStar Dialler is more expensive to implement (TCO) than Dialer360, and Dialer360 is rated higher (82/100) than TouchStar Dialler (25/100). Dialer360 offers users more features (5) than TouchStar Dialler (0). There is a clear winner in this case and it is Dialer360!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Dialer360 Vs. Daviker Group
Dialer360: Dialer360 is pioneer in providing Cloud call center software solution. With this technology you can get Predictive dialer with Built in Avatar, CRM and Web Phone, Voice and Sms broadcasting, Hosted Phone system, Voip. it's cost effective, easy to use , less time to understand and perfect solution for Inbound, Outbound and Blended call centers. You ...
Daviker Group: Daviker specialise in delivering world class business solutions to Contact Centres in the UK and around the globe, and have years of proven results in increasing productivity, reducing costs and keeping Contact Centres compliant.
Experts in this industry, we understand your business, be it an SME or bluechip organisation, and know that the solut...
Who is more expensive? Dialer360 or TouchStar Dialler?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dialer360 and TouchStar Dialler.
Dialer360 price starts at $100 per license , On a scale between 1 to 10 Dialer360 is rated 2, which is much lower than the average cost of Call Center software. TouchStar Dialler accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Dialer360 is rated 2, which is much lower than the average cost of Call Center software.
Bottom line: Dialer360 cost is around the same cost of TouchStar Dialler.
Which software includes more/better features?
We've compared Dialer360 Vs. TouchStar Dialler based on some of the most important and required Call Center features.
Dialer360: Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Call Center.
TouchStar Dialler: We are still working to collect the list of features for TouchStar Dialler.
Target customer size
Dialer360's typical customers include: Small, medium and large size businesses, and TouchStar Dialler's target customer size include: SMBs.