Shlomi Lavi /
Dec 14, 2022
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Bottom Line: Which is Better - DialMyCalls or Intermedia Contact Center?
DialMyCalls is more expensive to implement (TCO) than Intermedia Contact Center, and Intermedia Contact Center is rated higher (89/100) than DialMyCalls (77/100). Intermedia Contact Center offers users more features (5) than DialMyCalls (0). There is a clear winner in this case and it is Intermedia Contact Center!
Looking for the right SMS Marketing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
OnTimeTelecom Vs. Telax Hosted Call Center
OnTimeTelecom: OnTimeTelecom found its inception after company founder David Batchelor launched WakeUpLand, one of the first internet based wake up call services. Over the years as WakeUpLand continued to grow, the company branched out and started DialMyCalls, a voice broadcasting service. With WakeUpLand handling thousands of wake up calls a year and DialMyCalls...
Telax Hosted Call Center: Telax Hosted Call Center, provides the capabilities to create a world-class customer care and service desk operation. By leveraging cloud computing, Telax delivers an advanced contact center solution with more functionality than traditional hardware at a fraction of the cost.
Telax clients get a customizable, easy-to-use solution that includes r...
Who is more expensive? DialMyCalls or Telax Hosted Call Center?
The real total cost of ownership (TCO) of SMS Marketing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for DialMyCalls and Telax Hosted Call Center.
DialMyCalls price starts at $6.74 per month , On a scale between 1 to 10 DialMyCalls is rated 4, which is lower than the average cost of SMS Marketing software. Telax Hosted Call Center price starts at $35 per user/month , When comparing Telax Hosted Call Center to its competitors, the software is rated 2 - much lower than the average SMS Marketing software cost.
Bottom line: DialMyCalls is more expensive than Telax Hosted Call Center.
Which software includes more/better features?
We've compared DialMyCalls Vs. Intermedia Contact Center based on some of the most important and required SMS Marketing features.
DialMyCalls: We are still working to collect the list of features for DialMyCalls.
Telax Hosted Call Center: CRM with Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Real Time Reporting.
Target customer size
DialMyCalls's typical customers include: Small, medium and large size businesses, Intermedia Contact Center is best for medium size enterprises that are looking for a way to improve their contact center.