Shlomi Lavi /
May 31, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Dialpad or 3CX?
3CX is more expensive to implement (TCO) than Dialpad, and 3CX is rated higher (90/100) than Dialpad (84/100). Dialpad offers users more features (5) than 3CX (3).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Dialpad Vs. 3CX
Dialpad: Dialpad (formerly Switch.co) is communications for the modern workplace. We provide cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for us...
3CX: 3CX develops a full range of VoIP telephony software products.3CX Phone System for Windows is a software-based IP PBX that replaces a proprietary hardware PBX / PABX. 3CX’s IP PBX has been developed specifically for Microsoft Windows and is based on the SIP standard, making it easier to manage and allowing you to use any SIP phone (software or hard...
Who is more expensive? Dialpad or 3CX Phone System?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dialpad and 3CX Phone System.
Dialpad price starts at $15 per user/month , On a scale between 1 to 10 Dialpad is rated 2, which is much lower than the average cost of VoIP software. 3CX Phone System price starts at $135 per year , When comparing 3CX Phone System to its competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: 3CX Phone System is more expensive than Dialpad.
Which software includes more/better features?
We've compared Dialpad Vs. 3CX based on some of the most important and required VoIP features.
Dialpad: Call Recording, IVR (Interactive Voice Response), Contact Management, VoIP, IVR.
3CX Phone System: Call Recording, Call Center, VoIP.
Target customer size
Dialpad's typical customers include: Small, medium and large size businesses, Customers of the software include small and medium businesses as well as large enterprises.