Shlomi Lavi /
May 31, 2022
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Bottom Line: Which is Better - Dialpad or Balanced Scorecard?
Balanced Scorecard is more expensive to implement (TCO) than Dialpad, and Balanced Scorecard is rated higher (92/100) than Dialpad (84/100). Balanced Scorecard offers users more features (6) than Dialpad (5).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Dialpad Vs. MGI Solution
Dialpad: Dialpad (formerly Switch.co) is communications for the modern workplace. We provide cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for us...
MGI Solution: MGI Solutions is a management consulting and custom software development firm specializing in corporate performance management (CPM) solutions.
The company was founded byTony Ciotti in 1994 to consult high net worth investors on private equity investments and to consult growth companies on capital formation, corporate financial strategies, merg...
Who is more expensive? Dialpad or Balanced Scorecard?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dialpad and Balanced Scorecard.
Dialpad price starts at $15 per user/month , On a scale between 1 to 10 Dialpad is rated 2, which is much lower than the average cost of VoIP software. Balanced Scorecard price starts at $125 per user/month , When comparing Balanced Scorecard to its competitors, the software is rated 8 - higher than the average VoIP software cost.
Bottom line: Balanced Scorecard is more expensive than Dialpad.
Which software includes more/better features?
We've compared Dialpad Vs. Balanced Scorecard based on some of the most important and required VoIP features.
Dialpad: Call Recording, IVR (Interactive Voice Response), Contact Management, VoIP, IVR.
Balanced Scorecard: Basic Reports, Dashboard, Data Import/Export, Online Customer Support, Data analysis.
Target customer size
Dialpad's typical customers include: Small, medium and large size businesses, Customers of the software include small and medium businesses from a variety of industries.