Shlomi Lavi /
Jun 01, 2022
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Bottom Line: Which is Better - Dialpad or Webex?
Webex is more expensive to implement (TCO) than Dialpad, and Webex is rated higher (89/100) than Dialpad (84/100). Dialpad offers users more features (5) than Webex (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Dialpad Vs. BroadSoft
Dialpad: Dialpad (formerly Switch.co) is communications for the modern workplace. We provide cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for us...
BroadSoft: From its inception, BroadSoft has focused on developing and delivering software-based voice applications. The company’s flagship product, BroadWorks, is a Voice over Internet Protocol (VoIP) applications platform that enables service providers to deliver basic and enhanced voice services for business and residential end users. As the leading Applic...
Who is more expensive? Dialpad or Broadsoft?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dialpad and Broadsoft.
Dialpad price starts at $15 per user/month , On a scale between 1 to 10 Dialpad is rated 2, which is much lower than the average cost of VoIP software. Broadsoft price starts at $5.99 per user/month , When comparing Broadsoft to its competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: Broadsoft is more expensive than Dialpad.
Which software includes more/better features?
We've compared Dialpad Vs. Webex based on some of the most important and required VoIP features.
Dialpad: Call Recording, IVR (Interactive Voice Response), Contact Management, VoIP, IVR.
Broadsoft: We are still working to collect the list of features for Broadsoft.
Target customer size
Dialpad's typical customers include: Small, medium and large size businesses, and Broadsoft's target customer size include: Small, medium and large size businesses.