Shlomi Lavi /
May 31, 2022
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Bottom Line: Which is Better - Dialpad or Business Voice?
Dialpad is more expensive to implement (TCO) than Business Voice, and Business Voice is rated higher (90/100) than Dialpad (84/100). Dialpad offers users more features (5) than Business Voice (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Dialpad Vs. PanTerra Networks
Dialpad: Dialpad (formerly Switch.co) is communications for the modern workplace. We provide cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for us...
PanTerra Networks: PanTerra Networks is the leading cloud-based Unified Communications-as-a-Service (UCaaS) provider to small and medium size enterprises. PanTerra's delivers cloud-based SaaS tools that enable companies to more competitive by making them more responsive, accessible and productive. PanTerra’s flagship solution, WorldSmart, delivers digital business vo...
Who is more expensive? Dialpad or Business Voice?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dialpad and Business Voice.
Dialpad price starts at $15 per user/month , On a scale between 1 to 10 Dialpad is rated 2, which is much lower than the average cost of VoIP software. Business Voice price starts at $24.95 per month , When comparing Business Voice to its competitors, the software is rated 2 - much lower than the average VoIP software cost.
Bottom line: Dialpad cost is around the same cost of Business Voice.
Which software includes more/better features?
We've compared Dialpad Vs. Business Voice based on some of the most important and required VoIP features.
Dialpad: Call Recording, IVR (Interactive Voice Response), Contact Management, VoIP, IVR.
Business Voice: We are still working to collect the list of features for Business Voice.
Target customer size
Dialpad's typical customers include: Small, medium and large size businesses, The usual customers who fully utilize Business Voice have businesses that are categorized as small (typically with 10-100 employees), medium-sized businesses (typically with 100-1,000 employees) and larger enterprises that take benefits from the IT sector, data hosting and related information services, mainly using VoIP and business phone solutions.