Compare Dialpad and Fonality - Jun 2022
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Bottom Line: Which is Better - Dialpad or Fonality?
Fonality is more expensive to implement (TCO) than Dialpad, and Fonality is rated with the same score (84/100) as Dialpad (84/100). Dialpad offers users more features (5) than Fonality (1). There is a clear winner in this case and it is Dialpad!
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Dialpad Vs. Fonality, Inc
Dialpad: Dialpad (formerly Switch.co) is communications for the modern workplace. We provide cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for us...
Fonality, Inc: Founded in 2004 and headquartered in Plano, Texas, Fonality is a leading developer and marketer of cloud-based business communications and unified communications solutions for small, medium and enterprise businesses. Investors include Draper Fisher Jurvetson, Intel Capital, and Azure Capital Partners. Fonality offers purpose-built VoIP business co...
Who is more expensive? Dialpad or Fonality?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dialpad and Fonality.
Dialpad price starts at $15 per user/month , On a scale between 1 to 10 Dialpad is rated 2, which is much lower than the average cost of VoIP software. Fonality price starts at $24 per user/month , When comparing Fonality to its competitors, the software is rated 6 - similar to the average VoIP software cost.
Bottom line: Fonality is more expensive than Dialpad.
Which software includes more/better features?
We've compared Dialpad Vs. Fonality based on some of the most important and required VoIP features.
Dialpad: Call Recording, IVR (Interactive Voice Response), Contact Management, VoIP, IVR.
Fonality: VoIP.
Target customer size
Dialpad's typical customers include: Small, medium and large size businesses, The Fonality’s features are mainly for large businesses, but the software caters to the needs of small (10 to 100 employees) to medium-sized (100 to 1,000 employees) businesses that depend on IT, data hosting and related services, mainly in the field of business phone and VoIP systems.
Compare specifications
Dialpad Specifications
ITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | VoIP -> Dialpad review |
Company: | Dialpad |
Pricing: | starts at $15 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Dialpad review, Dialpad pricing, Dialpad alternatives |
Fonality Specifications
ITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | VoIP -> Fonality review |
Company: | Fonality, Inc |
Pricing: | starts at $24 per user/month |
Typical customers: | Medium business |
Platforms: | Desktop, Mobile, Cloud |
Links: | Fonality review, Fonality pricing, Fonality alternatives |
Compare features
Dialpad: 5 Features
Fonality: 1 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.