Shlomi Lavi /
Dec 29, 2022
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Bottom Line: Which is Better - Dialpad or jive communications?
Dialpad is more expensive to implement (TCO) than jive communications, and jive communications is rated higher (93/100) than Dialpad (84/100). Dialpad offers users more features (5) than jive communications (3).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Dialpad Vs. JIVE
Dialpad: Dialpad (formerly Switch.co) is communications for the modern workplace. We provide cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for us...
JIVE: Jive is the pioneer and world’s leading provider of social business solutions. Our products apply powerful technology that helps people connect, communicate and collaborate to get more work done and solve their biggest business challenges.
Who is more expensive? Dialpad or jive communications?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dialpad and jive communications.
Dialpad price starts at $15 per user/month , On a scale between 1 to 10 Dialpad is rated 2, which is much lower than the average cost of VoIP software. jive communications price starts at $18.95 per user/month , When comparing jive communications to its competitors, the software is rated 2 - much lower than the average VoIP software cost.
Bottom line: Dialpad cost is around the same cost of jive communications.
Which software includes more/better features?
We've compared Dialpad Vs. jive communications based on some of the most important and required VoIP features.
Dialpad: Call Recording, IVR (Interactive Voice Response), Contact Management, VoIP, IVR.
jive communications: Customer Service, Sales Automation, Social Media.
Target customer size
Dialpad's typical customers include: Small, medium and large size businesses, Jive Software develops solutions which combine social networking and media into an integrated platform in a business environment.