Compare Dialpad and OBi - Aug 2022

Shlomi Lavi

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Bottom Line: Which is Better - Dialpad or OBi?

OBi is more expensive to implement (TCO) than Dialpad, and Dialpad is rated higher (84/100) than OBi (81/100). Dialpad offers users more features (5) than OBi (0). There is a clear winner in this case and it is Dialpad!

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Dialpad Vs. Obihai Technology

Dialpad: Dialpad (formerly Switch.co) is communications for the modern workplace. We provide cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for us...

Obihai Technology: Obihai is a Silicon Valley-based, California corporation rooted in the following technologies: Voice over IP, consumer and business-grade electronics and communication systems, semiconductor and integrated circuit design, audio and video DSP algorithm design, high-yield + low-cost manufacturing, global telecommunications compliance and mass-scale n...

Who is more expensive? Dialpad or OBi?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dialpad and OBi.

Dialpad price starts at $15 per user/month , On a scale between 1 to 10 Dialpad is rated 2, which is much lower than the average cost of VoIP software. OBi price starts at $55,000 per license , When comparing OBi to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: Dialpad cost is around the same cost of OBi.

Which software includes more/better features?

We've compared Dialpad Vs. OBi based on some of the most important and required VoIP features.

Dialpad: Call Recording, IVR (Interactive Voice Response), Contact Management, VoIP, IVR.

OBi: We are still working to collect the list of features for OBi.

Target customer size

Dialpad's typical customers include: Small, medium and large size businesses, and OBi's target customer size include: Small businesses and start ups.