Compare Dialpad and OnSIP Hosted VoIP - May 2022

Shlomi LaviShlomi Lavi / May 31, 2022

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Bottom Line: Which is Better - Dialpad or OnSIP Hosted VoIP?

OnSIP Hosted VoIP is more expensive to implement (TCO) than Dialpad, and Dialpad is rated higher (84/100) than OnSIP Hosted VoIP (78/100). Dialpad offers users more features (5) than OnSIP Hosted VoIP (2). There is a clear winner in this case and it is Dialpad!

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Dialpad Vs. Junction Networks

Dialpad: Dialpad (formerly Switch.co) is communications for the modern workplace. We provide cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for us...

Junction Networks: Founded in 2004, Junction Networks delivers business VoIP communications services based on the best of breed IP telephony technologies. The company was founded on the premise that the future of business communications would rely heavily on IP technologies. Since 2004, Junction Networks has provided high quality business VoIP service to thousands of...

Who is more expensive? Dialpad or OnSIP Hosted VoIP?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dialpad and OnSIP Hosted VoIP.

Dialpad price starts at $15 per user/month , On a scale between 1 to 10 Dialpad is rated 2, which is much lower than the average cost of VoIP software. OnSIP Hosted VoIP price starts at $19 per user/month , When comparing OnSIP Hosted VoIP to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: Dialpad cost is around the same cost of OnSIP Hosted VoIP.

Which software includes more/better features?

We've compared Dialpad Vs. OnSIP Hosted VoIP based on some of the most important and required VoIP features.

Dialpad: Call Recording, IVR (Interactive Voice Response), Contact Management, VoIP, IVR.

OnSIP Hosted VoIP: Call Center, VoIP.

Target customer size

Dialpad's typical customers include: Small, medium and large size businesses, The software is a useful solution for businesses of all sizes and a wide range of types.

Dialpad

ITQlick rating
(4.3/5)

starts at $15 per user/month

Dialpad software is a modern cloud-based communication system that enables users to access voice, video, messaging, and meetings from a single central location accessible on any device that is internet-enabled.

Categories: Communications, Call Recording, IVR, VoIP.

OnSIP Hosted VoIP

ITQlick rating
(4.7/5)

starts at $19 per user/month

OnSIP Hosted VoIP is a cloud-based phone software that is designed for small and medium organizations. It offers a number of capabilities that include an auto-attendant module that routes users’ calls and gives...

Categories: Business Phone Systems, Call Recording, Cloud PBX, SIP Clients, UCaaS Providers.

Compare specifications

Compare features

Dialpad: 5 Features

Call Recording
IVR (Interactive Voice Response)
Contact Management
VoIP
IVR

OnSIP Hosted VoIP: 2 Features

Call Center
VoIP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Dialpad
ITQlick rating
4.3/5
Score
84/100
Pricing
3/10
License pricing
$15 per user/month
Functionality
15
Compare
OnSIP Ho...
ITQlick rating
4.7/5
Score
78/100
Pricing
3/10
License pricing
$19 per user/month
Functionality
9
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.