Compare Dialpad and Mitel Sky - Jul 2022
Compare Pricing
Shlomi Lavi / Jul 06, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Dialpad or Mitel Sky?
Mitel Sky is more expensive to implement (TCO) than Dialpad, and Mitel Sky is rated higher (87/100) than Dialpad (84/100). Mitel Sky offers users more features (8) than Dialpad (5).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Dialpad Vs. ShoreTel, Inc.
Dialpad: Dialpad (formerly Switch.co) is communications for the modern workplace. We provide cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for us...
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
Who is more expensive? Dialpad or ShoreTel Sky?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dialpad and ShoreTel Sky.
Dialpad price starts at $15 per user/month , On a scale between 1 to 10 Dialpad is rated 2, which is much lower than the average cost of VoIP software. ShoreTel Sky price starts at $40 per user/month , When comparing ShoreTel Sky to its competitors, the software is rated 6 - similar to the average VoIP software cost.
Bottom line: ShoreTel Sky is more expensive than Dialpad.
Which software includes more/better features?
We've compared Dialpad Vs. Mitel Sky based on some of the most important and required VoIP features.
Dialpad: Call Recording, IVR (Interactive Voice Response), Contact Management, VoIP, IVR.
ShoreTel Sky: 3-Way Calling, Call Blocking, Call Forwarding, Call Transfer, Call Waiting.
Target customer size
Dialpad's typical customers include: Small, medium and large size businesses, The software can be deployed for small call centers as well as medium and large enterprises.
Compare specifications
Dialpad Specifications
| ITQlick Score: | 84/100 |
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| Pricing: | 2/10 - low cost |
| Category: | VoIP -> Dialpad review |
| Company: | Dialpad |
| Pricing: | starts at $15 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Cloud |
| Links: | Dialpad review, Dialpad pricing, Dialpad alternatives |
Mitel Sky Specifications
| ITQlick Score: | 87/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | VoIP -> Mitel Sky review |
| Company: | ShoreTel, Inc. |
| Pricing: | starts at $40 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | Mitel Sky review, Mitel Sky pricing, Mitel Sky alternatives |
Compare features
Dialpad: 5 Features
ShoreTel Sky: 8 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.