Shlomi Lavi /
Jun 24, 2022
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Bottom Line: Which is Better - Dialpad or Skype?
Skype is more expensive to implement (TCO) than Dialpad, and Dialpad is rated higher (84/100) than Skype (83/100). Skype offers users more features (8) than Dialpad (5).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Dialpad Vs. Microsoft
Dialpad: Dialpad (formerly Switch.co) is communications for the modern workplace. We provide cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for us...
Microsoft:
Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.
Who is more expensive? Dialpad or Skype?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dialpad and Skype.
Dialpad price starts at $15 per user/month , On a scale between 1 to 10 Dialpad is rated 2, which is much lower than the average cost of VoIP software. Skype price Has a free version , When comparing Skype to its competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: Skype is more expensive than Dialpad.
Which software includes more/better features?
We've compared Dialpad Vs. Skype based on some of the most important and required VoIP features.
Dialpad: Call Recording, IVR (Interactive Voice Response), Contact Management, VoIP, IVR.
Skype: 3-Way Calling, Call Forwarding, Call Transfer, Call Waiting, Caller ID.
Target customer size
Dialpad's typical customers include: Small, medium and large size businesses, and Skype's target customer size include: Start up, Small business, Medium business, Large business.