Dialpad Vs SolarWinds (Sep 2020)

Dialpad Vs. SolarWinds: Which is better?

Shlomi Lavi / Sep 08, 2020

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Looking for the right VoIP solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

Dialpad: Dialpad (formerly Switch.co) is communications for the modern workplace. We provide cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for users, and administration simple and secure for forward-thinking IT. Customers come from every size, industry, and continent in the world, including SoFI, Netflix, Hillary Clinton, Vivent Solar, Motorola, and more. Dialpad is available on iOS, Android, Web, and Desktop.

Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deserve. We are confident you'll enjoy this new enterprise software experience.

Pricing/cost comparison

The real cost of VoIP software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for Dialpad TCO and SolarWinds total cost to help with the total cost of ownership calculation.

Dialpad price Starting from $15 per user/month , on a scale between 1 to 10 Dialpad is rated 2, which is much lower than the average cost of VoIP software. SolarWinds price Starting from $800 per user/year , when comparing SolarWinds to their competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line:SolarWinds is more expensive than Dialpad.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Dialpad Vs. SolarWinds based on some of the most important and required VoIP features.
Dialpad: Call Recording, IVR (Interactive Voice Response), Contact Management, VoIP, IVR, ..
SolarWinds list of features include the following: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, .

Target customer size

Dialpad's typical customers include: Small business, Medium business, Large business, SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.