Compare Dialpad and switchvox - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Dialpad or switchvox?

switchvox is more expensive to implement (TCO) than Dialpad, and Dialpad is rated higher (84/100) than switchvox (77/100). switchvox offers users more features (9) than Dialpad (5).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Dialpad Vs. Asterisk

Dialpad: Dialpad (formerly Switch.co) is communications for the modern workplace. We provide cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for us...

Asterisk: Asterisk is an open source framework for building communications applications. Asterisk turns an ordinary computer into a communications server. Asterisk powers IP PBX systems, VoIP gateways, conference servers and other custom solutions. It is used by small businesses, large businesses, call centers, carriers and government agencies, worldwide. As...

Who is more expensive? Dialpad or switchvox?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dialpad and switchvox.

Dialpad price starts at $15 per user/month , On a scale between 1 to 10 Dialpad is rated 2, which is much lower than the average cost of VoIP software. switchvox price starts at $90 per user/month , When comparing switchvox to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: Dialpad cost is around the same cost of switchvox.

Which software includes more/better features?

We've compared Dialpad Vs. switchvox based on some of the most important and required VoIP features.

Dialpad: Call Recording, IVR (Interactive Voice Response), Contact Management, VoIP, IVR.

switchvox: Data Import/Export, Basic Reports, Online Customer Support, Blended Call Center, Call Recording.

Target customer size

Dialpad's typical customers include: Small, medium and large size businesses, and switchvox's target customer size include: Small, medium and large size businesses.