Shlomi Lavi /
Aug 25, 2022
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Bottom Line: Which is Better - Dialpad or Vonage Business Solutions?
Vonage Business Solutions is more expensive to implement (TCO) than Dialpad, and Vonage Business Solutions is rated higher (86/100) than Dialpad (84/100). Dialpad offers users more features (5) than Vonage Business Solutions (1).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Dialpad Vs. Vonage Business Solutions
Dialpad: Dialpad (formerly Switch.co) is communications for the modern workplace. We provide cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for us...
Vonage Business Solutions: Since 2006, we’ve been the leading VoIP service provider focused on delivering premium quality business phone service to growing companies. While the basic dial tone is the core of our offering, we also develop and deliver innovative integration and features to help you work smarter. Our cloud phone service allows you to work anywhere, integrate wi...
Who is more expensive? Dialpad or Vonage Business Solutions?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dialpad and Vonage Business Solutions.
Dialpad price starts at $15 per user/month , On a scale between 1 to 10 Dialpad is rated 2, which is much lower than the average cost of VoIP software. Vonage Business Solutions price starts at $19.99 per month , When comparing Vonage Business Solutions to its competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: Vonage Business Solutions is more expensive than Dialpad.
Which software includes more/better features?
We've compared Dialpad Vs. Vonage Business Solutions based on some of the most important and required VoIP features.
Dialpad: Call Recording, IVR (Interactive Voice Response), Contact Management, VoIP, IVR.
Vonage Business Solutions: VoIP.
Target customer size
Dialpad's typical customers include: Small, medium and large size businesses, Customers of the software include businesses of all sizes and a variety of types.