Compare Dialpad and WebEx - Aug 2022

Shlomi Lavi

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Bottom Line: Which is Better - Dialpad or WebEx?

WebEx is more expensive to implement (TCO) than Dialpad, and WebEx is rated higher (86/100) than Dialpad (84/100). Dialpad offers users more features (5) than WebEx (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Dialpad Vs. Cisco

Dialpad: Dialpad (formerly Switch.co) is communications for the modern workplace. We provide cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for us...

Cisco: Cisco Systems, Inc. is an American multinational corporation headquartered in San Jose, California, United States, that designs, manufactures, and sells networking equipment.The stock was added to the Dow Jones Industrial Average on June 8, 2009, and is also included in the S&P 500 Index, the Russell 1000 Index, NASDAQ 100 Index and the Russell 100...

Who is more expensive? Dialpad or WebEx?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dialpad and WebEx.

Dialpad price starts at $15 per user/month , On a scale between 1 to 10 Dialpad is rated 2, which is much lower than the average cost of VoIP software. WebEx price starts at $13.50 per month , When comparing WebEx to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: WebEx is more expensive than Dialpad.

Which software includes more/better features?

We've compared Dialpad Vs. WebEx based on some of the most important and required VoIP features.

Dialpad: Call Recording, IVR (Interactive Voice Response), Contact Management, VoIP, IVR.

WebEx: We are still working to collect the list of features for WebEx.

Target customer size

Dialpad's typical customers include: Small, medium and large size businesses, and WebEx's target customer size include: Medium and large size businesses.