Compare Diamond relations CRM and ARMS - Aug 2022

Shlomi Lavi

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Bottom Line: Which is Better - Diamond relations CRM or ARMS?

ARMS is more expensive to implement (TCO) than Diamond relations CRM, and Diamond relations CRM is rated higher (84/100) than ARMS (81/100). Diamond relations CRM offers users more features (15) than ARMS (1). There is a clear winner in this case and it is Diamond relations CRM!

Looking for the right Jewelry Store POS solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Diamond relations CRM Vs. Websmith ATP

Diamond relations CRM: Allows your salespeople to close more deals by recording sales related interactions, sharing customer information, and tracking the salesperson’s progress. Diamond Relations captures all customer information into a single system and shares them across the entire company. An opportunity provides information such as their sales stage, the dollar amou...

Websmith ATP: Websmith ATP is a company that provide you practical solutions for your retail business. Websmith ATP (WSATP) is a Malaysian based web company. The WSATP team members have vast experiences in Web Development (company websites, e-commerce, business applications etc) and Retail Management system (point of sale, F&B, etc). We now serve clients within ...

Who is more expensive? Diamond relations CRM or ARMS?

The real total cost of ownership (TCO) of Jewelry Store POS software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Diamond relations CRM and ARMS.

Diamond relations CRM price starts at $35 per user/month , On a scale between 1 to 10 Diamond relations CRM is rated 2, which is much lower than the average cost of Jewelry Store POS software. ARMS price starts at $1,999 per license , When comparing ARMS to its competitors, the software is rated 6 - similar to the average Jewelry Store POS software cost.

Bottom line: ARMS is more expensive than Diamond relations CRM.

Which software includes more/better features?

We've compared Diamond relations CRM Vs. ARMS based on some of the most important and required Jewelry Store POS features.

Diamond relations CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking, Dashboards, Sales Automation.

ARMS: Reporting.

Target customer size

Diamond Relations CRM is especially designed for jewelers and stores selling jewelry exclusively. The bulk of customers using this software come from small and medium businesses.