Compare Diamond relations CRM and Jagged Peak - Aug 2022

Shlomi LaviShlomi Lavi / Aug 25, 2022

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Bottom Line: Which is Better - Diamond relations CRM or Jagged Peak?

Jagged Peak is more expensive to implement (TCO) than Diamond relations CRM, and Diamond relations CRM is rated higher (84/100) than Jagged Peak (81/100). Diamond relations CRM offers users more features (15) than Jagged Peak (3). There is a clear winner in this case and it is Diamond relations CRM!

Looking for the right Jewelry Store POS solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Diamond relations CRM Vs. Jagged Peak

Diamond relations CRM: Allows your salespeople to close more deals by recording sales related interactions, sharing customer information, and tracking the salesperson’s progress. Diamond Relations captures all customer information into a single system and shares them across the entire company. An opportunity provides information such as their sales stage, the dollar amou...

Jagged Peak: ...

Who is more expensive? Diamond relations CRM or Jagged Peak?

The real total cost of ownership (TCO) of Jewelry Store POS software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Diamond relations CRM and Jagged Peak.

Diamond relations CRM price starts at $35 per user/month , On a scale between 1 to 10 Diamond relations CRM is rated 2, which is much lower than the average cost of Jewelry Store POS software. Jagged Peak accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Diamond relations CRM is rated 2, which is much lower than the average cost of Jewelry Store POS software.

Bottom line: Jagged Peak is more expensive than Diamond relations CRM.

Which software includes more/better features?

We've compared Diamond relations CRM Vs. Jagged Peak based on some of the most important and required Jewelry Store POS features.

Diamond relations CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking, Dashboards, Sales Automation.

Jagged Peak: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Diamond Relations CRM is especially designed for jewelers and stores selling jewelry exclusively. and Jagged Peak's target customer size include: Small, medium and large size businesses.

Diamond relations CRM

ITQlick rating
(5/5)

starts at $35 per user/month

Diamond Relations CRM is a web-based software tool for customer relationship management (CRM) designed for jewelers and jewelry retailers. Its main modules include marketing automation, sales automation and col...

Categories: Complaint Management, Customer Relationship Management, Customer Loyalty, Customer Service.

Jagged Peak

ITQlick rating
(3.8/5)

Jagged Peak is a trending cloud-based eCommerce software, it is designed to support small, medium and large size business. Jagged Peak received a rating of 3.8 from ITQlick team. The software cost is considered...

Categories: eCommerce.

Compare specifications

Compare features

Diamond relations CRM: 15 Features

Campaign Dashboard
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Sales Automation
Sales Forecasting
Sales Reports
Contact History
Contact Management
Contact Scheduler
Lead Tracking
Sales and CRM Integration

Jagged Peak: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Diamond ...
ITQlick rating
5/5
Score
84/100
Pricing
3/10
License pricing
$35 per user/month
Functionality
30
Compare
Jagged P...
ITQlick rating
3.8/5
Score
81/100
Pricing
5/10
License pricing
Pricing not available
Functionality
4
Ace Reta...
ITQlick rating
4.5/5
Score
88/100
Pricing
5.2/10
License pricing
$675 per license
Functionality
24
Smartwerks
ITQlick rating
4.5/5
Score
86/100
Pricing
2.6/10
License pricing
$119 per month
Functionality
43
BusinessMind
ITQlick rating
3/5
Score
83/100
Pricing
6.2/10
License pricing
$195 per user/month
Functionality
23

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.