Shlomi Lavi /
Aug 25, 2022
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Bottom Line: Which is Better - Diamond relations CRM or Jagged Peak?
Jagged Peak is more expensive to implement (TCO) than Diamond relations CRM, and Diamond relations CRM is rated higher (84/100) than Jagged Peak (81/100). Diamond relations CRM offers users more features (15) than Jagged Peak (3). There is a clear winner in this case and it is Diamond relations CRM!
Looking for the right Jewelry Store POS solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Diamond relations CRM Vs. Jagged Peak
Diamond relations CRM: Allows your salespeople to close more deals by recording sales related interactions, sharing customer information, and tracking the salesperson’s progress. Diamond Relations captures all customer information into a single system and shares them across the entire company. An opportunity provides information such as their sales stage, the dollar amou...
Jagged Peak: ...
Who is more expensive? Diamond relations CRM or Jagged Peak?
The real total cost of ownership (TCO) of Jewelry Store POS software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Diamond relations CRM and Jagged Peak.
Diamond relations CRM price starts at $35 per user/month , On a scale between 1 to 10 Diamond relations CRM is rated 2, which is much lower than the average cost of Jewelry Store POS software. Jagged Peak accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Diamond relations CRM is rated 2, which is much lower than the average cost of Jewelry Store POS software.
Bottom line: Jagged Peak is more expensive than Diamond relations CRM.
Which software includes more/better features?
We've compared Diamond relations CRM Vs. Jagged Peak based on some of the most important and required Jewelry Store POS features.
Diamond relations CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking, Dashboards, Sales Automation.
Jagged Peak: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Diamond Relations CRM is especially designed for jewelers and stores selling jewelry exclusively. and Jagged Peak's target customer size include: Small, medium and large size businesses.