Compare Digital River and Gazelle - Jul 2022

Shlomi LaviShlomi Lavi / Jul 25, 2022

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Bottom Line: Which is Better - Digital River or Gazelle?

Digital River is more expensive to implement (TCO) than Gazelle, and Gazelle is rated higher (85/100) than Digital River (81/100). Gazelle offers users more features (15) than Digital River (3). There is a clear winner in this case and it is Gazelle!

Looking for the right eCommerce solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Digital River Vs. Gazelle

Digital River: World-class online commerce demands intensive resources. Global reach and local market savvy. Cutting-edge infrastructure and time-tested experience. Revenue-driving marketing tools and clear, powerful thinking. Since 1994, no one has tackled these challenges, and delivered results, better than Digital River. Every day, tens of thousands of comp...

Gazelle: We pay cash for used gadgets, easy as that. Then we send them on their way to a fresh life with new owners. Gazelle is simple, it's green, and it works for everyone. How did we get here? The Gazelle story began with the realization that if you can trade in a used car why can’t you trade in a used phone. A new business, and a new way to reuse con...

Who is more expensive? Digital River or Gazelle?

The real total cost of ownership (TCO) of eCommerce software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Digital River and Gazelle.

Digital River accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Digital River e Commerce Solution is rated 6, which is similar to the average cost of eCommerce software. Gazelle price starts at $18 per feature/month , When comparing Gazelle to its competitors, the software is rated 6 - similar to the average eCommerce software cost.

Bottom line: Digital River cost is around the same cost of Gazelle.

Which software includes more/better features?

We've compared Digital River Vs. Gazelle based on some of the most important and required eCommerce features.

Digital River: Data Import/Export, Basic Reports, Online Customer Support.

Gazelle: Asset Management, Contract Management, Customer Survey, Document Management, Email Integration.

Target customer size

Digital River's typical customers include: Start up, Small business, Medium business, Large business, Gazelle is best for small to large sized companies and large enterprises.



Digital River

ITQlick rating
(3.7/5)

Digital River e Commerce Solution is a leading cloud-based eCommerce software, it is designed to support small, medium and large size business. Digital River e Commerce Solution received a rating of 3.7 from IT...

Categories: eCommerce.

Gazelle

ITQlick rating
(5/5)

starts at $18 per feature/month

The Gazelle software is a software solution that turns usable customer information into data that can help clients identify business opportunities for keeping their current customers and acquiring new customers...

Categories: Inventory Management Accounting, Channel Management, Complaint Management, Customer Loyalty, Healthcare CRM.

Compare specifications

Compare features

Digital River: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Gazelle: 15 Features

Asset Management
Contract Management
Customer Survey
Document Management
Email Integration
Incident / Request Management
Knowledge Base/FAQ
Mobile Integration
Multi-Site Support
Remote Control Access
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Service Level Agreements
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Digital ...
ITQlick rating
3.7/5
Score
81/100
Pricing
6.6/10
License pricing
Pricing not available
Functionality
4
Compare
Gazelle
ITQlick rating
5/5
Score
85/100
Pricing
6/10
License pricing
$18 per feature/month
Functionality
29
Shopify
ITQlick rating
4.5/5
Score
94/100
Pricing
6/10
License pricing
$29 per month
Functionality
20
AmeriCommerce
ITQlick rating
4.4/5
Score
90/100
Pricing
4.4/10
License pricing
$49 per month
Functionality
3
Fleapay
ITQlick rating
3.5/5
Score
90/100
Pricing
6.6/10
License pricing
$9.95 per user/month
Functionality
5

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.