Compare Dispatch and AyaNova - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Dispatch or AyaNova?

AyaNova is more expensive to implement (TCO) than Dispatch, and Dispatch is rated higher (96/100) than AyaNova (84/100). Both tools offer the same amount of features.

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

DispatchTrack Vs. Ground Zero Tech-Works

DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.

Ground Zero Tech-Works: AyaNova® grew out of our own internal work order and customer service software application which we had developed for our own use in our company's repair shop and field service division when we found that there was no suitable customer service software available on the market that was affordable to us as a (then) small computer customer service bu...

Who is more expensive? Dispatch or AyaNova?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dispatch and AyaNova.

Dispatch price starts at $99 per month , On a scale between 1 to 10 Dispatch is rated 2, which is much lower than the average cost of Field Service software. AyaNova price starts at $159 per year , When comparing AyaNova to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: Dispatch cost is around the same cost of AyaNova.

Which software includes more/better features?

We've compared Dispatch Vs. AyaNova based on some of the most important and required Field Service features.

Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.

AyaNova: Billing & Invoicing, Scheduling, Inventory Management, Mobile Access, Work Order Management.

Target customer size

Customers of the software chiefly include small and medium businesses. The software is a viable product for businesses of all sizes and a wide range of types.