Compare Dispatch and PestPac - Apr 2022

Shlomi LaviShlomi Lavi / Apr 27, 2022

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Bottom Line: Which is Better - Dispatch or PestPac?

PestPac is more expensive to implement (TCO) than Dispatch, and Dispatch is rated higher (96/100) than PestPac (85/100). PestPac offers users more features (6) than Dispatch (5).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

DispatchTrack Vs. Marathon Data Systems

DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.

Marathon Data Systems : Marathon Data Systems is a leading provider of mobile and Saas software as a service solutions to the field service industry. Marathon provides web-based software products that enable companies to manage key business operations in a single system including Enterprise Resource Planning (ERP), Accounting, Routing and Scheduling, and Customer Relation...

Who is more expensive? Dispatch or PestPac?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dispatch and PestPac.

Dispatch price starts at $99 per month , On a scale between 1 to 10 Dispatch is rated 2, which is much lower than the average cost of Field Service software. PestPac accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Dispatch is rated 2, which is much lower than the average cost of Field Service software.

Bottom line: Dispatch cost is around the same cost of PestPac.

Which software includes more/better features?

We've compared Dispatch Vs. PestPac based on some of the most important and required Field Service features.

Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.

PestPac: Mobile Access, Billing & Invoicing, Customer Service, Scheduling, Inventory Management.

Target customer size

Customers of the software chiefly include small and medium businesses. The software can be deployed for the field service needs of any business size and type.



Dispatch

ITQlick rating
(4/5)

starts at $99 per month

Dispatch Field Service software is a cloud-based field service management solution designed for several industries such as health, furniture & appliance, and consumer services. The solution helps the user sched...

Categories: Billing & Invoicing, Digital Signature, Payment Processing, Field Service.

PestPac

ITQlick rating
(3.9/5)

PestPac is a field service management solution for businesses of all sizes. It offers sales lead tracking, customized reporting, route optimization, inventory management, and other capabilities. The sof...

Categories: CRM, Field Service, Field Service - Pest Control, Field Service - Work Order, Field Service Mobile Apps.

Compare specifications

Compare features

Dispatch: 5 Features

Dashboard
Mobile Access
Billing & Invoicing
Scheduling
Field Service

PestPac: 6 Features

Mobile Access
Billing & Invoicing
Customer Service
Scheduling
Inventory Management
Fleet management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
Functionality
14
Compare
PestPac
ITQlick rating
3.9/5
Score
85/100
Pricing
2/10
License pricing
Pricing not available
Functionality
16
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.