Compare Dispatch and SAP Field Service - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Dispatch or SAP Field Service?

SAP Field Service is more expensive to implement (TCO) than Dispatch, and Dispatch is rated higher (96/100) than SAP Field Service (56/100). Dispatch offers users more features (5) than SAP Field Service (0). There is a clear winner in this case and it is Dispatch!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

DispatchTrack Vs. SAP

DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.

SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...

Who is more expensive? Dispatch or SAP Field Service?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dispatch and SAP Field Service.

Dispatch price starts at $99 per month , On a scale between 1 to 10 Dispatch is rated 2, which is much lower than the average cost of Field Service software. SAP Field Service accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Dispatch is rated 2, which is much lower than the average cost of Field Service software.

Bottom line: Dispatch cost is around the same cost of SAP Field Service.

Which software includes more/better features?

We've compared Dispatch Vs. SAP Field Service based on some of the most important and required Field Service features.

Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.

SAP Field Service: We are still working to collect the list of features for SAP Field Service.

Target customer size

Customers of the software chiefly include small and medium businesses. and SAP Field Service's target customer size include: Small, medium and large size businesses.