Dispatch Vs Service Fusion

Shlomi LaviShlomi Lavi / Oct 17, 2021

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Bottom Line: Which is Better - Dispatch or Service Fusion?

Service Fusion is more expensive to implement (TCO) than Dispatch, Service Fusion is rated with the same score (96/100) as Dispatch (96/100). Service Fusion offers more features (8) to their users than Dispatch (5).

Looking for the right Field Service solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How DispatchTrack compares with Service Fusion?

DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.

Service Fusion: Service Fusion was founded in 2013 by Max Paltsev, a serial entrepreneur and a veteran of the Software as a Service industry, to help service companies win more repeat customers. Prior to founding Service Fusion, Max Paltsev was the founder and CEO of Limo Anywhere, the largest software provider in the executive ground transportation industry now s...

Who's more expensive? Dispatch or Service Fusion?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Dispatch and Service Fusion.

Dispatch price Starting from $49 per month , on a scale between 1 to 10 Dispatch is rated 2, which is much lower than the average cost of Field Service software. Service Fusion price starts at $149 per month , when comparing Service Fusion to their competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: Dispatch cost is around the same cost of Service Fusion.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Dispatch Vs. Service Fusion based on some of the most important and required Field Service features. Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service. Service Fusion: Mobile Access, Billing & Invoicing, CRM, Scheduling, Inventory Management.

Target customer size

Customers of the software chiefly include small and medium businesses. Customers of the software include businesses of all sizes hailing from a diverse range of industries.

Dispatch

ITQlick rating
(4/5)

Starting from $49 per month

Dispatch Field Service software is a cloud-based field service management solution designed for several industries such as health, furniture & appliance, and consumer services. The solution helps the user sched...

Categories: Billing & Invoicing, Digital Signature, Payment Processing, Field Service.

Service Fusion

ITQlick rating
(4.5/5)

starts at $149 per month

Service Fusion is a field service management solution for businesses of all sizes. It offers such services as billing and invoicing, customer and contract management, inventory management, and others. T...

Categories: Billing & Invoicing, Digital Signature, Field Service, Field Service - Pest Control, Field Service - Work Order.

Compare specifications

Compare features

Dispatch: 5 Features

Dashboard
Mobile Access
Billing & Invoicing
Scheduling
Field Service

Service Fusion: 8 Features

Mobile Access
Billing & Invoicing
CRM
Scheduling
Inventory Management
Work Order Management
Quoting
Contract Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
Pricing not available
Functionality
14
Compare
Service
ITQlick rating
4.5/5
Score
96/100
Pricing
3.4/10
License pricing
$149 per month
Functionality
23
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$29 per month
Functionality
23
Review
HouseCall
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceTitan
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$145 per technician/month
Functionality
22
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.