Shlomi Lavi /
May 14, 2022
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Bottom Line: Which is Better - Dispatch or ServiceM8?
ServiceM8 is more expensive to implement (TCO) than Dispatch, and Dispatch is rated higher (96/100) than ServiceM8 (85/100). Dispatch offers users more features (5) than ServiceM8 (0). There is a clear winner in this case and it is Dispatch!
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
DispatchTrack Vs. ServiceM8
DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.
ServiceM8: ServiceM8 (Service Mate) is a hosted application that allows you to manage all facets of a field service delivery business. It will guide you from job quoting (or job estimates) right through to invoicing and payment. You will have real-time information on what jobs are currently active, what quotes have been issued to clients, and where and when s...
Who is more expensive? Dispatch or ServiceM8?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dispatch and ServiceM8.
Dispatch price starts at $99 per month , On a scale between 1 to 10 Dispatch is rated 2, which is much lower than the average cost of Field Service software. ServiceM8 price starts at $9 per month , When comparing ServiceM8 to its competitors, the software is rated 2 - much lower than the average Field Service software cost.
Bottom line: Dispatch cost is around the same cost of ServiceM8.
Which software includes more/better features?
We've compared Dispatch Vs. ServiceM8 based on some of the most important and required Field Service features.
Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.
ServiceM8: We are still working to collect the list of features for ServiceM8.
Target customer size
Customers of the software chiefly include small and medium businesses. and ServiceM8's target customer size include: Small businesses and start ups.