Compare Dispatch and ServiceM8 - May 2022

Shlomi LaviShlomi Lavi / May 14, 2022

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Bottom Line: Which is Better - Dispatch or ServiceM8?

ServiceM8 is more expensive to implement (TCO) than Dispatch, and Dispatch is rated higher (96/100) than ServiceM8 (85/100). Dispatch offers users more features (5) than ServiceM8 (0). There is a clear winner in this case and it is Dispatch!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

DispatchTrack Vs. ServiceM8

DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.

ServiceM8: ServiceM8 (Service Mate) is a hosted application that allows you to manage all facets of a field service delivery business. It will guide you from job quoting (or job estimates) right through to invoicing and payment. You will have real-time information on what jobs are currently active, what quotes have been issued to clients, and where and when s...

Who is more expensive? Dispatch or ServiceM8?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dispatch and ServiceM8.

Dispatch price starts at $99 per month , On a scale between 1 to 10 Dispatch is rated 2, which is much lower than the average cost of Field Service software. ServiceM8 price starts at $9 per month , When comparing ServiceM8 to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: Dispatch cost is around the same cost of ServiceM8.

Which software includes more/better features?

We've compared Dispatch Vs. ServiceM8 based on some of the most important and required Field Service features.

Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.

ServiceM8: We are still working to collect the list of features for ServiceM8.

Target customer size

Customers of the software chiefly include small and medium businesses. and ServiceM8's target customer size include: Small businesses and start ups.

Dispatch

ITQlick rating
(4/5)

starts at $99 per month

Dispatch Field Service software is a cloud-based field service management solution designed for several industries such as health, furniture & appliance, and consumer services. The solution helps the user sched...

Categories: Billing & Invoicing, Digital Signature, Payment Processing, Field Service.

ServiceM8

ITQlick rating
(4.7/5)

starts at $9 per month

ServiceM8 is an online field service software for organizations to take control of their operations, work smarter, get more customers, and complete work faster.

Categories: Billing & Invoicing, Digital Signature, Payment Processing, Plumbing Estimating, Field Service.

Compare specifications

Compare features

Dispatch: 5 Features

Dashboard
Mobile Access
Billing & Invoicing
Scheduling
Field Service

ServiceM8: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
Functionality
14
Compare
ServiceM8
ITQlick rating
4.7/5
Score
85/100
Pricing
2/10
License pricing
$9 per month
Functionality
13
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.