Compare Dispatch and Fleet Complete - Mar 2022

Shlomi LaviShlomi Lavi / Mar 08, 2022

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Bottom Line: Which is Better - Dispatch or Fleet Complete?

Fleet Complete is more expensive to implement (TCO) than Dispatch, and Dispatch is rated higher (96/100) than Fleet Complete (90/100). Dispatch offers users more features (5) than Fleet Complete (3). There is a clear winner in this case and it is Dispatch!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

DispatchTrack Vs. Fleet Complete

DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.

Fleet Complete: Based in Toronto, Fleet Complete is a leading global provider of mission-critical fleet, asset and mobile workforce management solutions to over 5,000 customers worldwide. Fleet Complete' suite of products, harness the power of state-of-the-art GPS and software technology that enables our customers to monitor their fleet, mobile workers and val...

Who is more expensive? Dispatch or Fleet Complete?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dispatch and Fleet Complete.

Dispatch price starts at $99 per month , On a scale between 1 to 10 Dispatch is rated 2, which is much lower than the average cost of Field Service software. Fleet Complete accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Dispatch is rated 2, which is much lower than the average cost of Field Service software.

Bottom line: Fleet Complete is more expensive than Dispatch.

Which software includes more/better features?

We've compared Dispatch Vs. Fleet Complete based on some of the most important and required Field Service features.

Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.

Fleet Complete: Maintenance, , Inventory Management.

Target customer size

Customers of the software chiefly include small and medium businesses. .



Dispatch

ITQlick rating
(4/5)

starts at $99 per month

Dispatch Field Service software is a cloud-based field service management solution designed for several industries such as health, furniture & appliance, and consumer services. The solution helps the user sched...

Categories: Billing & Invoicing, Digital Signature, Payment Processing, Field Service.

Fleet Complete

ITQlick rating
(4/5)

Fleet Complete is a cloud-based fleet management software that provides commercial vehicle space and mobile management using IoT solutions. The software is geared towards improving in-field staff management, di...

Categories: FS Scheduling & Dispatch, Workforce Management, Inventory Management, Asset Tracking, Equipment Maintenance.

Compare specifications

Compare features

Dispatch: 5 Features

Dashboard
Mobile Access
Billing & Invoicing
Scheduling
Field Service

Fleet Complete: 3 Features

Maintenance
Inventory Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
Functionality
14
Compare
Fleet Co...
ITQlick rating
4/5
Score
90/100
Pricing
6/10
License pricing
Pricing not available
Functionality
14
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.