Compare Dixa and CC-One - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - Dixa or CC-One?

CC-One is more expensive to implement (TCO) than Dixa, and CC-One is rated with the same score (83/100) as Dixa (83/100). Both tools offer the same amount of features.

Looking for the right Telephony solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Dixa Vs. BroadSoft

Dixa: Create one unified customer experience on email, chat and phone and eliminate the chaos caused by using separate systems.

BroadSoft: From its inception, BroadSoft has focused on developing and delivering software-based voice applications. The company’s flagship product, BroadWorks, is a Voice over Internet Protocol (VoIP) applications platform that enables service providers to deliver basic and enhanced voice services for business and residential end users. As the leading Applic...

Who is more expensive? Dixa or CC-One?

The real total cost of ownership (TCO) of Telephony software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dixa and CC-One.

Dixa price starts at $99 per feature/month , On a scale between 1 to 10 Dixa is rated 2, which is much lower than the average cost of Telephony software. CC-One price starts at $359.88 per year , When comparing CC-One to its competitors, the software is rated 6 - similar to the average Telephony software cost.

Bottom line: CC-One is more expensive than Dixa.

Which software includes more/better features?

We've compared Dixa Vs. CC-One based on some of the most important and required Telephony features.

Dixa: Chat, Email alerts, Email integration, Call Center, VoIP.

CC-One: ACD (Automatic Call Distribution), Blended Call Center, Call Recording, IVR (Interactive Voice Response), Call Center.

Target customer size

Dixa's typical customers include: Small, medium and large size businesses, and CC-One's target customer size include: Small, medium and large size businesses.