Compare Dixa and CenterWare Inbound - Jun 2022

Shlomi LaviShlomi Lavi / Jun 23, 2022

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Bottom Line: Which is Better - Dixa or CenterWare Inbound?

CenterWare Inbound is more expensive to implement (TCO) than Dixa, and CenterWare Inbound is rated higher (91/100) than Dixa (83/100). Dixa offers users more features (5) than CenterWare Inbound (0).

Looking for the right Telephony solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Dixa Vs. Nuxiba Technologies

Dixa: Create one unified customer experience on email, chat and phone and eliminate the chaos caused by using separate systems.

Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...

Who is more expensive? Dixa or CenterWare Inbound?

The real total cost of ownership (TCO) of Telephony software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dixa and CenterWare Inbound.

Dixa price starts at $99 per feature/month , On a scale between 1 to 10 Dixa is rated 2, which is much lower than the average cost of Telephony software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Dixa is rated 2, which is much lower than the average cost of Telephony software.

Bottom line: CenterWare Inbound is more expensive than Dixa.

Which software includes more/better features?

We've compared Dixa Vs. CenterWare Inbound based on some of the most important and required Telephony features.

Dixa: Chat, Email alerts, Email integration, Call Center, VoIP.

CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.

Target customer size

Dixa's typical customers include: Small, medium and large size businesses, and CenterWare Inbound's target customer size include: Medium and large size businesses.



Dixa

ITQlick rating
(4.6/5)

starts at $99 per feature/month

Dixa is a telephony software designed to help businesses grow their brand with customer service. The software has many tools that can be accessed on one platform for more capacity and optimal efficiency.

Categories: BI & Analytics, Data Analysis Tools, Call Recording, IVR.

CenterWare Inbound

ITQlick rating
(4.6/5)

CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...

Categories: Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Recording, Conference Calling, CRM.

Compare specifications

Dixa Specifications

ITQlick Score: 83/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Telephony -> Dixa review
Company: Dixa
Pricing: starts at $99 per feature/month
Typical customers: Small, medium and large size businesses
Platforms: Cloud
Links: Dixa review, Dixa pricing, Dixa alternatives

Compare features

Dixa: 5 Features

Chat
Email alerts
Email integration
Call Center
VoIP

CenterWare Inbound: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Dixa
ITQlick rating
4.6/5
Score
83/100
Pricing
2/10
License pricing
$99 per feature/month
Functionality
15
Review
Compare
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9
Ringio
ITQlick rating
3.5/5
Score
77/100
Pricing
2/10
License pricing
$69 per user/month
Functionality
19
Review
Kixie Po...
ITQlick rating
4.6/5
Score
75/100
Pricing
2/10
License pricing
$35 per month
Functionality
12
Sideline
ITQlick rating
3.7/5
Score
74/100
Pricing
3/10
License pricing
$9.99 per month
Functionality
5

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.