Compare Dixa and eSUB - Jun 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Dixa or eSUB?

eSUB is more expensive to implement (TCO) than Dixa, and eSUB is rated higher (97/100) than Dixa (83/100). eSUB offers users more features (17) than Dixa (5).

Looking for the right Telephony solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Dixa Vs. eSUB

Dixa: Create one unified customer experience on email, chat and phone and eliminate the chaos caused by using separate systems.

eSUB: About 30 years ago eSUB originated as an off shoot of a consulting firm who represented Specialty Contractors to create construction claims for retroactive payment for work they had already performed. Managing project documents back then was inefficient, subject to mistakes and omissions. The familiar way was to manually update multiple programs...

Who is more expensive? Dixa or eSUB?

The real total cost of ownership (TCO) of Telephony software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dixa and eSUB.

Dixa price starts at $99 per feature/month , On a scale between 1 to 10 Dixa is rated 2, which is much lower than the average cost of Telephony software. eSUB accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Dixa is rated 2, which is much lower than the average cost of Telephony software.

Bottom line: Dixa cost is around the same cost of eSUB.

Which software includes more/better features?

We've compared Dixa Vs. eSUB based on some of the most important and required Telephony features.

Dixa: Chat, Email alerts, Email integration, Call Center, VoIP.

eSUB: Mobile Access, Telephone Customer Support, Web Hosted Solution, Document Management, Resource Management.

Target customer size

Dixa's typical customers include: Small, medium and large size businesses, eSUB is specifically designed for subcontractors running a small and mid-size business.